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4 Posts
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696487
July 24th, 2013 10:00
Can't find driver for an unknown device (hardware ID in post)
I can't seem to find the driver for this unknown device. It's hardware ID is:
ACPI\VEN_NXP&DEV_5442
I've tried googling it and the few results don't have an answer. Anyone know what driver this belongs to?
No Events found!
Robin3
807 Posts
1
July 24th, 2013 11:00
Found it...
www.dell.com/.../xps-12-9q33
MattC7
4 Posts
0
July 24th, 2013 10:00
I should've given more info, my bad.
This is an XPS 12 running Windows 8 Pro. I also installed the "Intel Lynx Point Chipset Driver" from the Dell drivers site thinking that was it, but nope. I'll try the other 2 chipset drivers in that category.
Robin3
807 Posts
0
July 24th, 2013 10:00
my guess is you need the chipset or USB drivers for your system
Did you update to Windows 8 or something?
What's your Laptop model and OS (32/64bit)
DELL-Appu S
6 Operator
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3.1K Posts
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July 24th, 2013 11:00
Hi MattC7,
As Paul correct mentioned, try installed the chipset driver from the following link http://dell.to/169pThY. Install all the drivers listed under Chipset.
MattC7
4 Posts
0
July 24th, 2013 11:00
This XPS 12 is model 9Q33, not 9Q23 which is what you linked. I installed all the chipset for the 9Q33 model and it's still there.
I also booted in safe mode to see if maybe it wasn't a hardware device causing it, but it still showed up in safe mode.
Robin3
807 Posts
0
July 24th, 2013 11:00
This could also be a communications device ie Bluetooth / WiFi. So look under Network also
MattC7
4 Posts
0
July 24th, 2013 12:00
Thank you very much. That's it!
speedstep
11 Legend
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47K Posts
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July 24th, 2013 13:00
Intel® NFC Driver
Intel PROSet/Wireless Near Field Communications (NFC) Driver
- User must be logged on as administrator prior to running this package.
- Intel Management Engine Firmware version 8.1.0.1265.
- Intel Management Engine Software version 8.1.0.1265.