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12898

March 30th, 2013 13:00

Can't get laptop past boot up screen

My Inspiron E1505 will not complete it's boot. It comes up with this error:

PBR 1...done

[XLDR] ATA error

F11 shows no recovery, diagnostic test shows no error. Tried F12, checked F2. I am not that tech savvy but can get around to any instructions giving to help rectify my issue. I don't have a boot disk, never can with the laptop. Does anybody have a solution?

9 Legend

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87.5K Posts

March 30th, 2013 14:00

Run the extended hard drive diagnostic (the option will appear after the quick test runs) and you'll likely find the drive is toast.  The quick 10-minute test doesn't examine the physical hard drive media (the platters).

One way or another, you're going to need a disc - if you're in the US, see the link below.  Outside the US, you will have to call Dell.

support.dell.com/.../backupcd_form

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