One of the memory modules is under the keyboard, the other accessible from the bottom of the laptop - I suppose it's possible he whacked it hard enough to loosen or damage one or the other. See your service manual below on how to access the modules to try and reseat them:
<ADMIN NOTE: Broken link has been removed from this post by Dell>
Alexandra_P
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2.6K Posts
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March 22nd, 2009 14:00
Not a laptop expert, but quick bit of searching found this:
From the service manual, blinking caps lock is a memory error:
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=DBECF64CFEDA449398CB9E859D4944A5&doclang=en&cs=
One of the memory modules is under the keyboard, the other accessible from the bottom of the laptop - I suppose it's possible he whacked it hard enough to loosen or damage one or the other. See your service manual below on how to access the modules to try and reseat them:
<ADMIN NOTE: Broken link has been removed from this post by Dell>