I would suggest a clean re-installation of the Video Drivers. Please try the following steps:
-- Uninstall the Catalyst Control Center from the Program and Features. 1. Click on start. 2. Click on Control Panel. 3. Program and Features. 4. Uninstall every program related to ATI Catalyst Control Center.
-- Delete the folder named Video from the Dell Drivers Folder. 1. Click on Start. 2. Click on Computers. 3. Open the C Drive. 4. Open the Folder named Dell. 5. Open the Folder named Drivers. 6. Delete the Folder named Video.
-- Uninstall the Video Drivers from the Device manager. Start -> Control Panel -> Device Manager -> Display Adapters (Right Click and uninstall the ATI Radeon HD7730M).
-- Please do check in the startup items as well, if there is anything related to ATI Catalyst Control Center. Disable it. Start -> Run -> MSCONFIG -> Start Up. Restart the computer.
-- Download and Install the latest video drivers for ATI Radeon HD7730M. -- Restart the computer and check the functionality
Please try the steps and post the results, would be glad to help you further.
Unfortunately we have not received feedback from you on this topic. If you need continued support, please write back. Other community members who need assistance please start your own topic in a new thread.
DELL-Allan D
4 Operator
•
2.6K Posts
0
February 26th, 2013 06:00
Hello Walshy4119,
I would suggest a clean re-installation of the Video Drivers. Please try the following steps:
-- Uninstall the Catalyst Control Center from the Program and Features.
1. Click on start.
2. Click on Control Panel.
3. Program and Features.
4. Uninstall every program related to ATI Catalyst Control Center.
-- Delete the folder named Video from the Dell Drivers Folder.
1. Click on Start.
2. Click on Computers.
3. Open the C Drive.
4. Open the Folder named Dell.
5. Open the Folder named Drivers.
6. Delete the Folder named Video.
-- Uninstall the Video Drivers from the Device manager.
Start -> Control Panel -> Device Manager -> Display Adapters (Right Click and uninstall the ATI Radeon HD7730M).
-- Please do check in the startup items as well, if there is anything related to ATI Catalyst Control Center. Disable it.
Start -> Run -> MSCONFIG -> Start Up.
Restart the computer.
-- Download and Install the latest video drivers for ATI Radeon HD7730M.
-- Restart the computer and check the functionality
Please try the steps and post the results, would be glad to help you further.
DELL-Allan D
4 Operator
•
2.6K Posts
0
February 28th, 2013 07:00
Hi Walshy4119,
Unfortunately we have not received feedback from you on this topic. If you need continued support, please write back. Other community members who need assistance please start your own topic in a new thread.
Angus.Wrightson
1 Rookie
•
36 Posts
0
July 9th, 2013 01:00
Please reply to the answer dell have you I have the same problem and want to know if it solved it