DELL 7567 ISSUES WITH RUBBER COATING AND HINGE

Question

Hi'I Bought DELL 7567 on August 2017. I am facing a minor problem with the rubber coating  on the keyboard desk. Actually the rubber coating from the edge of keyboard desk is getting damage it seems like skin peeling. I dont know how as I always take good care of my laptop and dont even use it rough and also never placed it in bag so that the coated edge will get scratched. The other problem is with the hinge The left side hinge of my DELL 7567  Whenever i close my laptop screen the left side on my screen not stay on the platfrom of the keyboard desk edge it look like from the left side the screen getting slide to the right whenever i close the screen of my laptop is that a issue? or its just a mechanism ? My screen is working fine and also not create problem while opening the screenPlease reply on this matter as i am bit worried about my laptop.

robert p · Answer

Hi Anis.P,

Thanks for posting.

Unfortunately, hinges are not covered under the warranty, they are considered normal wear and tear items. You may be able to speak to the Dell Tech Support technicians and troubleshoot why this is happening, but they will be the ones who decides if it's warranty or wear and tear. http://dell.to/2wW7EjD

Will Satoshi · Answer

I have the same issue too the side of the screen does not stay in line with the keyboard platform :|

sha93 · Answer

im also having the same issue with the screen shift

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DELL 7567 ISSUES WITH RUBBER COATING AND HINGE

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