DELL INSPIRON COLOUR CRASH ( RED, GREEN, PURPLE, BLUE, etc.)

Check to see if you have the latest video card update. It may be that it`s getting over heated while you are gaming. You will need to tell us what model Inspiron and operating system that you have.

I'm using INSPIRON 1464. windows 7 64-bit. Intel(R) Core(TM) i3 CPU M330@2.13GHz 2.13GHz. RAM 2GB. I can't play any games using this laptop. Last time i tried playing a FPS game for about 5-10minutes then the screen went blank with the random colours. Sometimes, while online facebook it also happened.

btw, how to check my video card update?

I would like you to check your bios version first. Some of the 1400 series have a screen problem that a bios update fixes.  Shut down and restart your pc. Watch the screen closely as it starts to load, It will tell you what bios version you have. The bios version flashes very quickly across the screen and you may have to do this 2 or 3 times to find it.  Post back and let me know.

BIOS Version/Date Dell Inc. A01, 06-Nov-09

SMBIOS Version 2.6

U can check your Bios version without rebooting. Open Start -> Programs -> Accessories -> System Tools -> System Information.

You are correct on this way to check your bios. Many people are not as tech savy as you are, so I try to give simple easy to follow instructions.

You need to do a bios update before any thing else. This link is for the one you need. USE THE SECOND DOWNLOAD.

support.us.dell.com/.../format.aspx

Post back when you have this done.

Done it. Then?

The bios update may take care of your problem. I`m going to assume that you need other updates to the system. I download Belarc advisor and print it for referance, or you can look at your device manager to see what specific components you have. There is a specific order that you need to install updates. Please read this link.

support.dell.com/.../document

This page is for downloads to your pc. Enter your service tag number. It will show you several updates for everything. This is where Belarc advisor or device manager will tell you which one you need.

search.dell.com/results.aspx

After you have all your updates, use your pc for a day or two and see if we have worked out the problems.

Directx patches may also be needed.

DirectX End-User Runtimes (June 2010) - Microsoft

Have i updated my BIOS? Coz it still stated BIOS Version/Date Dell Inc. A01, 06-Nov-09.

Actually i don't know what item needed to be updated. Maybe u can help me. I'll upload a file of the BelArc Advisor profile for u to check. www.sendspace.com/.../1378r0

I didnt make any updates on any drivers yet including the directx. Just now i tried to open the FPS game to check whether my laptop is fixed and suddenly, that game stopped working, GOMPlayer, Google Chrome stopped working. And also Persistent Module stopped working. What is wrong with my laptop?

Google Chrome is not a dell issue.

You will need to click on the file to get it to open. If you can`t find it, download it again and save to desk top.

I need to click on what file?