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DELL Inspiron N5110 USB 3.0 problem
Hello,
I have a problem with my USB 3.0 hardware/driver. After I reinstalled the Windows 7 (64bit) and installed the drivers the 3.0 ports worked fine, until I restarted the laptop. After that it did not work at all. If I try to reinstall it, it says No compatible hardware found. I can't even see it in my device manager. After a lot of install and reinstall of my usb drivers it worked fine again until I restarted the laptop. Then the hardware disappeared again. I have the latest BIOS installed.
What do you think what the problem is. Is it the hardware or something else?
Thank You in advance.
Blanka_Smith
5 Posts
0
July 29th, 2015 07:00
I have already checked that. The ports give power to my Android device, but it doesn't recognize any device. Nor mouse, nor Flash drive. Few months ago it worked with win 7 and win 8 also. Yesterday it worked with win7 again but after restart tha hardware disappeared. I can not see it in device manager, and nowhere. I have tried to install every driver from the dell site for my laptop. I did it in the right order, as I found on dell website. After the fresh windows install it doesn't find the hardware az all.
What kind of problem it can be?
Regards-
DELL-Hemalatha
2.8K Posts
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July 29th, 2015 07:00
Hi,
Could you please check in BIOS for any USB ENABLE option that might have been disabled.
Please update the chipset drivers as well.
Regards
DELL-Hemalatha
2.8K Posts
0
July 30th, 2015 00:00
Suspecting hardware issue.
is the system under warranty??
Regards
Blanka_Smith
5 Posts
0
July 30th, 2015 05:00
Yes It is until 28 of August.
Regards
DELL-Hemalatha
2.8K Posts
0
July 31st, 2015 22:00
Hi Please PM us the system tag#, your name, contact number and address.
Regards