DELL loptop

Question

Frist of all I'm desperate and anxious. I have a Dell loptop I bought back  5 or 6 years ago. I'm a very careful with my stuffs and really keep them well. I haven't had any issue with it until 3 days ago when I turned it on one morning and wouldn't let me in to desktop. The message says, 'There were hardware or software that were installed or uninstalled', I don't know why but haven't been into anything, updates are on time and haven't been to any other programs softwares etc...I'm not a computer savvy after all. Anyway, below the first line message goes, 'Start network repair (recommended) or Start normally'   Funny thing is, either way, it will  just go back to the previous message and it could go on and on for zillion years. I tried all the commands from F1 to F12 and followed them through that really takes ages to complete, to no solution. I even tried inserting the diagnostics/utilities (I'm not sure if that's the recovery disc).   I surfed anywhere with similar problem but all I saw were issues on not starting etc. Mine was starting it just can't get me through DESKTOP as it leads me to the original message 'START REPAIR or START NORMALLY' over and over again. As I've said done all the diagnostics from F1 to F12 but offered no solution. WHAT's the problem of my loptop? Can anyone help me pls, even if it takes to email me It's really hard without it that I have to go to cafes to get connected. Don't be surprised I'm not into ihpne etc, I'm not savvy, kinda living backwards.   Pls help.   Much thanks   Kewi

PudgyOne · Answer

Kewl, Restart the computer and press F12 at startup. Run the full diagnostics and report back any error messages. Rick

SoaJR · Answer

Hi Rick,

Thanks for your post.

My Dell loptop model is PP41L Inspiron 1545.

I've done the diagnostics and this is the result:

ERROR CODE OFOO. Message Disk - Block 314002, 315473, 316944, 318416, 319887, 321358, 322830, 324301, 327479, 328950, 330422, 331893, 333364, 334836, 336307, 339485, 340956, 342428 etc etc etc.........endless numbers that I have to stop cause it's just keeping on adding different codes/numbers for hours and hours.

What was wrong with the laptop?

Thanks

Kewi

Other messages: The given error code and message can be used by technical support to help diagnose the problem. Do you want to continue testing?

SoaJR · Answer

I'm sorry the message was 0F00: 1344

ejn63 · Answer

Your hard drive has failed.  You'll need a new, 2.5' 9.5 or 7 mm SATA notebook drive.

SoaJR · Answer

Huh? PLease can you explain and guide me through. How's that SATA thing works etc. Does that mean I lost everything? Can DELL give any solution? Was it virus that hit my laptop?

Maybe time to get a new one. MAC sounds promising!

ejn63 · Answer

It is a hardware failure - hard drives generally run 3-5 years at best. You will need to replace your hard drive. If you do not have a backup, there may still be the possibility of recovering your data, but you will need to use a working system and an external drive case to do that since it sounds like your current system won't boot.

As for the rest, Mac systems have hard drives - and they're the same as any PC notebook's drive, so they too, eventually fail. There are two types of hard drives: those that have failed, like yours - and those that will fail - like the drive in any replacement system you purchase.

Locked Topics – Laptops General

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