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6 Posts
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2452
April 29th, 2016 16:00
Delayed startup after pressing power button Inspiron 7447
Greetings,
I had my motherboard replaced due to the USB port issue and it's been fixed. However, there is now a 5 second delay between pressing the power button and actually going to the boot logo screen. The delay only has the screen turned off.
Back then it started almost instantaneously. BIOS version is a07.
Thanks
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Matthew8991
6 Posts
0
April 29th, 2016 16:00
Update: the delay is 16 seconds.
DELL-Rishi
6 Operator
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2K Posts
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April 30th, 2016 05:00
Hi MATTHEW8991,
Did the issue start right after the motherboard was replaced? Does the system startup and work fine after booting into windows? Does this issue happen with or without the adapter connected to the system?
Try reseating the RAM modules or try one RAM module at a time and check if it works fine - download the service manual - http://dell.to/1O2PSxn
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. Also, run an extended memory test and HDD test on the system and check for possible errors.
Keep us updated.
DELL-Infant R
331 Posts
0
May 4th, 2016 16:00
Hi Matthew,
Awaiting your response on the status of the system.
Do reply to this community thread so that if there are any more queries we will be glad to assist you.
Matthew8991
6 Posts
0
May 7th, 2016 04:00
The issue started right after the motherboard was replaced, The system works fine after booting into windows, other than error code 43 in USB controllers in Device Manager, which made Bluetooth disappear, and recently BSOD Critical Process Died. DVD Drive also encountered buzzing noises and freezing.
Issue happens both with and without the adapter connected. Already tried the alternate RAM methods, no change.
No errors in extended memory test.
I've already contacted Support and they've said the technicians will bring a motherboard, DVD drive, and wireless card.
Thanks
DELL-Rishi
6 Operator
•
2K Posts
0
May 7th, 2016 16:00
Hi MATTHEW8991,
Thank you for the update.
Since you have managed to contact our colleagues and that the parts are being replaced, I guess that should resolve the issues on the system.
If you need any info or help, kindly write me a private message with the service tag and your contact info.
Let us know if you have any other queries.