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66039
February 11th, 2010 15:00
Dell D630 graphic card problem!
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Hi Everybody,
Since September of 2008, I have a Dell Latitude D630 with nVidia video card. I bought it from my country (Iran) and came to Germany as a student without any warranty for my Laptop. I chose this model, because they said it is very durable and specially for rough environments and also with nVidia 135M Video card I could take advantage of more performance on machine.
Last week, I noticed colors on screen were changed and nearly everything was unclear and pink. After some while automatically everything got back to normal.
Yesterday, suddenly again colours mixed, the page became pink and after a few minutes it shuted down and when again I turned it on, nothing appeared on the screen, but respecting the noise of hard disk and LEDs on front panel it seemed that it was booting up but without any evidence on screen. Now I cannot use my Laptop.
As I read in some websites, it is a nVidia's faulty engineering for some productions of Dell Laptops.
I would appreciate any suggestion or solution to solve the problem and save the money, I need a solution to ask Dell company to change my Graphic card.
Thanks in advance.
Ali from Germany.
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ejn63
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February 11th, 2010 16:00
Since it's unlikely Dell has presence in Iran, you'll have to contact whomever you purchased the system from for repair/warranty service.
CompanysIT
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February 16th, 2010 08:00
This is famous Nvidia enginiers bug - video card is overheating. I had the same problem (it was fixed by bios - set coolers to work almost all time but it was too late for bios update) and it was covered by warranty. Dell extended warranty for 1 additional year only for this issue (for Nvidia video card totaly is 4 years warranty). Check this link for additional information:
http://en.community.dell.com/blogs/direct2dell/archive/2008/09/12/nvidia-gpu-update-limited-warranty-enhancement-details.aspx
It is too expensive to buy new motherboard if notebook is without warranty (there was changed motherboard in my notebook - so I am not sure that it is possible to change video card only) , so call Dell support in Germany - maybe some warranties still valid.
ctshi
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February 7th, 2012 16:00
I got a used Dell D630 and had exaxtly the same problem. I managed to boot the laptop up, uninstalled the nVidia's driver and force the computer to use Microsoft generic VGA driver. Now I can boot my Dell D630 and adjust the screen resolution. It works most of the time, but occasionally, I still got the blank screen with background light.
CT