my laptop battery is charged upto 85% and then it show pluged in but not charging i had already been done with the BIOS default settings but it not show any positive result
You can follow the steps below to troubleshoot the issue:
1. Drain the static power from the system: remove the power cable and the battery. Hold the power button down for 15-20 seconds and then put the battery and the adapter back in and start the computer. Charge the battery and see if the issue is resolved. 2. Also check the jack on the AC Adapter for any damage. 3. Try charging with a good known AC Adapter.
If still the issue persists, restart the computer and the moment it starts start tapping the F2 key to boot the computer to BIOS where you would be able to find AC Adapter Type under: Main Menu- None, Unknown
Press F9 to reset the BIOS to factory default. While resetting the BIOS, the system will restart several times.
Also, please let me know how old is the system.
You can refer to the link for AC Adapter and Battery issue:
I drained the static power and it didn't work, the led keep on flashing orange 4 times and white 1 time; and I'm pretty sure that the AC Adapter it's working 'cause when I go to check it into the BIOS it says:
AC Adapter Type: 65W
I restored the BIOS to factory default but nothing changed, and my Laptop it's less than 1 year old, about 9 or 10 months.
Thanks for the information. I would suggest you run PC checkup on the battery. Follow the steps below:
1. Click Start, All Programs, Dell, Dell Support Center and Launch PC Checkup. 2. Click the PC Checkup button and then click Run Custom Scan. 3. Follow the onscreen prompts to complete the diagnostic.
Meanwhile, please let me know the % of charge that the battery holds and also the time the system can run on battery.
The Pc Checkup program tells me that everything on the system it's okay, nothing seems wrong.
The % charge that the battery holds is 52%, and the laptop can't run with the battery, it shuts down inmediatly when I disconnect it from the AC Adapter.
Thanks for the information. Seems to be an issue with the battery. Please provide me with the system Service Tag and the name under which the system is registered, so that I can check your system details and assist you further.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Actually I am facing some problem which is related to the above topic, I had purchased a Dell INSP N5110 two months back in Jeddah, Saudi Arabia it has Service Tag: <ADMIN NOTE: Service tag removed per privacy policy> . All of a sudden since last 2/3 days my battery is not getting fully charged it show "85% available, plugged in not charging". I tried for solution over web and were not helpful so I contacted my friend(hardware engineer) in Mumbai who had suggested me to fully empty the battery and select shutdown for critical battery, tried but for some while increased to 86% and then decreased to 83%.
Meanwhile googling a lot for dell support email id in Saudi found your post, kindly let me know if you have any solution for my problem.
If you are getting error message of ‘Plugged in not charging’, follow the steps below:
1. Click Start and type Device Manager. 2. Expand the Batteries category. 3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall. Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver. 4. On the Device Manager taskbar and click Scan for hardware changes.
Windows will scan your computer for hardware that doesn't have drivers installed and will install the drivers needed to manage your battery's power.
If the issue persists, I would suggest you to perform the troubleshooting steps mentioned above.
You may also refer to the link for more information:
Sorry for not answering, i haven't been able to respond, weel, the problem it's still here, and actually rixontomy's problem it's the same I have, anybody has a solution?
I have exactly the same problem here, but Windows 7 says the battery is on 92% and charging (no, its not charging at all). I've also tried to turn of manually the charging of the battery using the Dell battery software, but it didn't work, its still on 92%.
I'm having the exact same problem, battery was absolutely fine up till last night started showing 4 orange lights followed by white. bios updated, all tests say it is fine but noticed it says 0mA. Laptop runs fine on on Dell AC power, tried a spare official adaptor and same problem, laptop won't boot from battery and switches off immediately if i remove the power cord. Power jack is fine although searching google points to faulty power jack board or battery.
tanu chak
2 Posts
1
February 23rd, 2015 11:00
my laptop battery is charged upto 85% and then it show pluged in but not charging i had already been done with the BIOS default settings but it not show any positive result
DeathScroto
6 Posts
0
November 12th, 2012 17:00
Oh yes, I also upgraded the BIOS version but it didn't work either, any suggestions?
DELL-Priyanka_S
671 Posts
0
November 12th, 2012 19:00
Hi,
You can follow the steps below to troubleshoot the issue:
1. Drain the static power from the system: remove the power cable and the battery. Hold the power button down for 15-20 seconds and then put the battery and the adapter back in and start the computer. Charge the battery and see if the issue is resolved.
2. Also check the jack on the AC Adapter for any damage.
3. Try charging with a good known AC Adapter.
If still the issue persists, restart the computer and the moment it starts start tapping the F2 key to boot the computer to BIOS where you would be able to find AC Adapter Type under: Main Menu- None, Unknown
Press F9 to reset the BIOS to factory default. While resetting the BIOS, the system will restart several times.
Also, please let me know how old is the system.
You can refer to the link for AC Adapter and Battery issue:
http://dell.to/Jz6rUA
Please reply with the findings.
Thanks and Regards
Priyanka S
#iworkfordell
DeathScroto
6 Posts
0
November 12th, 2012 19:00
I drained the static power and it didn't work, the led keep on flashing orange 4 times and white 1 time; and I'm pretty sure that the AC Adapter it's working 'cause when I go to check it into the BIOS it says:
AC Adapter Type: 65W
I restored the BIOS to factory default but nothing changed, and my Laptop it's less than 1 year old, about 9 or 10 months.
DELL-Priyanka_S
671 Posts
0
November 15th, 2012 06:00
Hi,
Thanks for the information. I would suggest you run PC checkup on the battery. Follow the steps below:
1. Click Start, All Programs, Dell, Dell Support Center and Launch PC Checkup.
2. Click the PC Checkup button and then click Run Custom Scan.
3. Follow the onscreen prompts to complete the diagnostic.
Meanwhile, please let me know the % of charge that the battery holds and also the time the system can run on battery.
Please reply with the findings.
Thanks and Regards
Priyanka S
#iworkfordell
DeathScroto
6 Posts
0
November 15th, 2012 22:00
Ok, here's the things I've found:
The Pc Checkup program tells me that everything on the system it's okay, nothing seems wrong.
The % charge that the battery holds is 52%, and the laptop can't run with the battery, it shuts down inmediatly when I disconnect it from the AC Adapter.
DELL-Priyanka_S
671 Posts
0
November 20th, 2012 06:00
Hi,
Thanks for the information. Seems to be an issue with the battery. Please provide me with the system Service Tag and the name under which the system is registered, so that I can check your system details and assist you further.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Please reply to my private message.
Thanks and Regards
Priyanka S
#iworkfordell
DELL-Priyanka_S
671 Posts
0
November 27th, 2012 06:00
Hi,
Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to my private message.
Thanks and Regards
Priyanka S
#iworkfordell
shaikhfiroz
1 Message
1
December 2nd, 2012 03:00
Hi,
Actually I am facing some problem which is related to the above topic, I had purchased a Dell INSP N5110 two months back in Jeddah, Saudi Arabia it has Service Tag: <ADMIN NOTE: Service tag removed per privacy policy> . All of a sudden since last 2/3 days my battery is not getting fully charged it show "85% available, plugged in not charging". I tried for solution over web and were not helpful so I contacted my friend(hardware engineer) in Mumbai who had suggested me to fully empty the battery and select shutdown for critical battery, tried but for some while increased to 86% and then decreased to 83%.
Meanwhile googling a lot for dell support email id in Saudi found your post, kindly let me know if you have any solution for my problem.
DELL-Priyanka_S
671 Posts
0
December 4th, 2012 03:00
Hi shaikh,
If you are getting error message of ‘Plugged in not charging’, follow the steps below:
1. Click Start and type Device Manager.
2. Expand the Batteries category.
3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall.
Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
4. On the Device Manager taskbar and click Scan for hardware changes.
Windows will scan your computer for hardware that doesn't have drivers installed and will install the drivers needed to manage your battery's power.
If the issue persists, I would suggest you to perform the troubleshooting steps mentioned above.
You may also refer to the link for more information:
http://dell.to/Jz6rUA
Please reply with the results.
Thanks and Regards
Priyanka S
#iworkfordell
rixontomy
2 Posts
0
December 5th, 2012 05:00
I have a dell inspiron n 5110 laptop,it's does not boot with battery
it's working when i connect my ac power cable.
the charging led blinking 4 times(orange).
my laptop is only 4 months old
the battery indicator showing "plugged in not charging" message.....anyone pls help me
i have hold down the power button for 30 secs...and connected the battery again but no result...pls reply..
DeathScroto
6 Posts
0
December 13th, 2012 19:00
Sorry for not answering, i haven't been able to respond, weel, the problem it's still here, and actually rixontomy's problem it's the same I have, anybody has a solution?
zoso420
1 Message
0
January 17th, 2013 19:00
I'm having the same problem on both N5110s that I have. I think the solution is to buy an H-P.
akos_matzon
2 Posts
0
February 27th, 2013 06:00
I have exactly the same problem here, but Windows 7 says the battery is on 92% and charging (no, its not charging at all). I've also tried to turn of manually the charging of the battery using the Dell battery software, but it didn't work, its still on 92%.
4 orange, 1 white, no power without AC adapter...
Pls help! :(
bilal45
6 Posts
0
March 7th, 2013 10:00
I'm having the exact same problem, battery was absolutely fine up till last night started showing 4 orange lights followed by white. bios updated, all tests say it is fine but noticed it says 0mA. Laptop runs fine on on Dell AC power, tried a spare official adaptor and same problem, laptop won't boot from battery and switches off immediately if i remove the power cord. Power jack is fine although searching google points to faulty power jack board or battery.