Dell Precision 7510 4k display bugs

Question

Hello. I faced bugs in 1.14.4 BIOS firmware for Precision 7510. 1. Switchable graphics enabled. Laptop always behave same way. It boot normally, but there is no image on 4K laptop's display (black screen, no backlight) while firmware booting. HDMI functions only if the laptop cover is closed. Laptop's 4k display switches on after linux kernel started loading. So it works normally with 4k resolution in Linux OS. It always work in linux. 2. Switchable graphics disabled. Laptop's display functions occasionally since the start of the BIOS firmware loading. So sometimes i can go to BIOS settings / operate boot sequence and so on. If screen does not functions immediately after the laptop turned on, then there is no image in Linux and there is no image via hdmi (coolers are operate, keyboard is highlighted). If screen operates it operates normally in 4k resolution in Linux.If screen operates it usally does not funtions after reboot. I guess that this behavior is caused by incorrect handling of second mode from panel's EDID by BIOS firmware. Configuration: Intel core i7-6820HQ nVidia Quadro M2000M Sharp 4k panel LQ156D1JW02 Decoded panel EDID: EDID version: 1.4 Digital display 8 bits per primary color channel DisplayPort interface Maximum image size: 35 cm x 19 cm Gamma: 2.20 Supported color formats: RGB 4:4:4, YCrCb 4:4:4 Default (sRGB) color space is primary color space First detailed timing is preferred timing Established timings supported: Standard timings supported: Detailed mode: Clock 533.250 MHz, 346 mm x 194 mm 3840 3888 3920 4000 hborder 0 2160 2163 2168 2222 vborder 0 -hsync -vsync Detailed mode: Clock 533.250 MHz, 0 mm x 0 mm 3840 3888 3920 4000 hborder 0 2160 2163 2168 2776 vborder 0 -hsync -vsync analog composite ASCII string: T41VN Manufacturer-specified data, tag 0 Checksum: 0x74 (valid) EDID in hex: 00ffffffffffff004d1030140000000031180104a52313780edf50a35435b5260f5054000000010101010101010101010101010101014dd000a0f0703e80302035005ac2100000184dd000a0f070688230203500000000000000000000fe00543431564e804c513135364431000000000002010323001100000b010a20200074

AxelX · Answer

I want to make an addition. In second scenario, which I described, when there is no image on the screen and hdmi, the laptop is completely unresponsive. (the operating system may not boot, i don't know)

I conducted a full diagnostics via ePSA 4300.24: all tests passed.

I changed my mind. I think it is hardware or software problem. LCD is ok.

I found same problems reported by another Dell owners:

http://en.community.dell.com/support-forums/laptop/f/3518/t/20023347

http://en.community.dell.com/support-forums/laptop/f/3518/t/19666394?pi41097=3

There is no answer. I am hope for your help.

LSUFAN51 · Answer

:emotion-2: I'd suggest you post the same question in the link below, hopefully someone there will response to your question. Linux Forum - Software & Operating Systems - Dell Community

Locked Topics – Laptops General

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