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January 7th, 2013 08:00

Dell Studio 1737 Volume Light Codes

I have a Dell Studio 1737 Laptop that boots into the diagnostic mode automatically when starting up and the Volume Up/Down lights are blinking and the Mute light is solid. I looked everywhere online and couldn't find anything that lists all the diagnostic codes. 

Thanks.

Community Manager

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3.3K Posts

January 9th, 2013 04:00

Hi Unholypanda,

Thank you for providing detailed diagnostics codes. I recommend you to shut the system down, remove all external peripherals, battery and disconnect the ac adapter, press and hold the power button for 20 to 30 seconds.  Now connect only the ac adapter and wait for 30 seconds and turn on the system. This will drain any residual charge in the capacitors. Now check if the system turns on.

If the mute button is still steady with volume up and volume down multimedia buttons flashing, I suspect the memory modules are not getting detected.  I recommend you to reseat the memory modules.

Please find the link below for instruction to reseat the memory:

http://dell.to/UVYBrT

In case the issue persists, I suggest that you remove the memory from both the slots, try turning on the system with one memory in one slot only at a time. Check the same with the other slot and the other memory stick. Check with which memory or which slot the multimedia buttons flashes.  This will help in isolating which slot or which memory stick is faulty. If both the memories are working fine, then the issue may be with the memory slot.
Please reply to this lost with the status to assist you further.

Community Manager

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3.3K Posts

January 14th, 2013 10:00

Hi Unholypanda,

unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to this post. Other community members who need assistance please start your own topic in a new thread.

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