Hi Rinor1,

Please click on the link below to update the Webcam application:

http://ftp.us.dell.com/monitors/Dell_SX2210-Monitor_Webcam%20SW%20RC1.1_%20R230103.exe

Let me know if this helps.

I installed this software but doesnt work.

I aslo saw in the Bios and camera was Enable

i opened Skype and i tried but doesn't work 

I have this message in Skype: Skype can't find any webcam

If you plug a webcam into your computer, you can make free video calls to anyone else on Skype, anywhere in the world

find out more about video calls

Buy a webcam from skype shop

need help? see the guide to setting up a webcam or the FAQ section

Hi Rinor1,

Check if the Webcam is listed under ‘Imaging Devices’ in Device manager and if there is a yellow bang. Also run diagnostics on the webcam. Click on the below link:

http://dell.to/18jhlEt

Under ‘Hardware’ from the listed components under ‘Diagnostic Selector’ select ‘Camera’ and then click on ‘Run Diagnostics’. Follow on screen instruction to run the test and reply to this post with the status to assist you further.

A diagnostic category was specified and the applicable device does not exist

:) 

and microphone doesn't work as well , in the device manager there is no problem all driver are done

Hi Rinor1,

If you are comfortable, reseat the Webcam cable and check. If the issue persists even after reseating the cable, I suspect it is a hardware issue. Consider replacing the webcam. Click on the link below for the service manual:

http://bit.ly/17ueltS

Please click on the link below to check the warranty of the system. In case the system is under warranty, send me a private message with the system service tag to assist you further. Please click on my name and click Start Conversation to send me a private message.

http://dell.to/15xK2TQ

I am having the same problem with my camera.  First, I am not sure if my Vostro 3500 has a built in camera (it looks like it does).  However, it is nowhere to be found under devices.  What do I need to do?  Step by step would be very helpful.

rfargo,

Did you recently install/reinstall the operating system? If yes, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct

Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers & Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.

(Windows 8)How to make the webcam work with help from this youtube. You have to open the Camera app first, and then click Settings on the charm bar to see where you can give the app permission to use the webcam.

Try reading...

Troubleshooting the Dell Webcam and Dell Webcam Central Software

You can try this file, also known as Dell Webcam Central.

Create a new unrestricted user account and try the webcam. Did the webcam work?

If yes, log out and log back in to your account and try the webcam. Did the webcam work?

If no, then the webcam became detached from the motherboard, usually near the webcam

Rick