Dell XPS L502X - Do I have Bluetooth functionality or not?

Question

Hi all. I recently did an OS reinstall so I'm in the process of installing drivers for my system. I followed the driver step guide on the Dell website. Now, I'm not entirely certain, but I'm pretty sure I had Bluetooth functionality before I did system reinstall but after installing all the drivers for my system, I load up the Intel Bluetooth Service View executable and I get an error 'Error initializing local Bluetooth device. Please make sure Bluetooth is enabled.' but the problem is, I don't know how to enable it if its there. I have installed the Intel PROSet/Wireless Tools pack and then progressed to install the Intel Bluetooth driver on the ResourceCD but I can't seem to find a way to actually use Bluetooth on my laptop so would anyone know how to solve this? I ran the System Info batch file to create system info so you can find it below, as well as a screenshot of the device manager with the network adapter tree open: Host Name:                 TARIQ-PCOS Name:                   Microsoft Windows 7 Home Premium OS Version:                6.1.7601 Service Pack 1 Build 7601OS Manufacturer:           Microsoft CorporationOS Configuration:          Standalone WorkstationOS Build Type:             Multiprocessor FreeRegistered Owner:          TariqRegistered Organization:   *Removed Product ID*Original Install Date:     03/09/2012, 04:14:56System Boot Time:          03/09/2012, 04:56:45System Manufacturer:       Dell Inc.         System Model:              Dell System XPS L502XSystem Type:               x64-based PCProcessor(s):              1 Processor(s) Installed.                           [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2201 MhzBIOS Version:              Dell Inc.          A06, 20/07/2011Windows Directory:         C:\WindowsSystem Directory:          C:\Windows\system32Boot Device:               \Device\HarddiskVolume2System Locale:             en-ie;English (Ireland)Input Locale:              en-ie;English (Ireland)Time Zone:                 (UTC+02:00) CairoTotal Physical Memory:     6,038 MBAvailable Physical Memory: 3,813 MBVirtual Memory: Max Size:  12,075 MBVirtual Memory: Available: 9,752 MBVirtual Memory: In Use:    2,323 MBPage File Location(s):     C:\pagefile.sysDomain:                    WORKGROUPLogon Server:              \TARIQ-PCHotfix(s):                 1 Hotfix(s) Installed.                           [01]: KB976902Network Card(s):           4 NIC(s) Installed.                           [01]: Realtek PCIe GBE Family Controller                                 Connection Name: Local Area Connection                                 Status:          Media disconnected                           [02]: Intel(R) WiFi Link 1000 BGN                                 Connection Name: Wireless Network Connection                                 DHCP Enabled:    Yes                                 DHCP Server:     10.0.0.138                                 IP address(es)                                 [01]: 10.0.0.13                                 [02]: fe80::f851:5703:2a4:198a                           [03]: Microsoft Virtual WiFi Miniport Adapter                                 Connection Name: Wireless Network Connection 2                                 Status:          Media disconnected                           [04]: Microsoft Virtual WiFi Miniport Adapter                                 Connection Name: Wireless Network Connection 3                                 Status:          Media disconnected

robertobiggio · Answer

ouch,  your computer doesnt have a bluetooth card installed,  intel 1000 is wifi only,  you can buy a intel 1030 or 6230 card from ebay.

Locked Topics – Laptops General

Was this post helpful?