Can you Private Message me your Service Tag (click my name to access this option, and please do not post the tag publically)? Also, when you press F2 at start up (so at the Dell screen and enter the BIOS), or even a command prompt (under safemode options, but outside of Windows) does it do it there? This might just be a faulty keyboard that will need to be replaced.
Brad L (retired)
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October 4th, 2017 09:00
Hi SolNa,
Can you Private Message me your Service Tag (click my name to access this option, and please do not post the tag publically)? Also, when you press F2 at start up (so at the Dell screen and enter the BIOS), or even a command prompt (under safemode options, but outside of Windows) does it do it there? This might just be a faulty keyboard that will need to be replaced.
Best regards,
Brad