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June 9th, 2013 14:00
Dell processor fan isn't working Error code: 2000-0511 validation:14622
I got a laptop Dell Inspiron N4050 15 months before. 3 months ago it gave me an unusual sounds, and it clearly wasn't working well.
Today I turn on the computer and it gives me a blue screen, So I tried the Startup Repair and it didn't work.
So I run the hardware test by using F12 menu on dell logo screen and check for error codes i found this on when testing reaches the fan processor.
Error code: 2000-0511
validation:14622
Please can you help me? Thanks for giving me the attention and support
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ejn63
9 Legend
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87.5K Posts
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June 9th, 2013 15:00
First thing to do is try replacing the fan with a new one -- if that doesn't solve the problem, the issue is likely with the system board.
Dell-Rajesh R
4 Operator
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3.3K Posts
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June 10th, 2013 02:00
Hi IvanGtz,
If the computer boots into windows, try a BIOS update on the computer which can fix the issue.
http://dell.to/11C5B0O
Note: Plug your computer to a good, working wall jack before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or buy a new motherboard.
If the computer has active warranty I shall go ahead and arrange for a service.
Check warranty status: http://dell.to/10pMa86
Kindly private message me the service tag of the computer. To private message the service tag click my User name and click Start conversation.
Awaiting your response!