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121298

April 21st, 2014 21:00

Display Driver stopped responding and has recovered

Hi

I own a Dell XPS 15 (L502X). I've had it over 2 years and it has been running fine until recently.

I have been getting these error messages.

Display Driver stopped responding and  has recovered

Display driver Intel graphics Accelerator Drivers for windows 7(R) stopped responding and has successfully recovered.

and

Display Driver stopped responding and  has recovered

Display driver NVIDIA Windows Kernel Mode Driver, Version 335.23 stopped responding and has successfully recovered.

This seems to happen when ever i play games but it has also happened when running My Dell PC Check Up.

I have tried restoring to factory default  and re-installing the drivers but nothing has worked.

If anyone knows how to fix this issue that would be great.

Cheers

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8 Posts

October 3rd, 2014 13:00

hi; in here reply 

This thread is locked, due to age.

If you need assistance, please create a new thread in the proper Dell Support Forum

 

Thank you

2 Posts

May 10th, 2014 09:00

Same issue with brand new Alienware X51 and Nvidia 645 GTX. Still waiting on an answer as well...

1 Message

September 17th, 2014 18:00

did u guys get a way to fix this? im having the same problem with a alienwae x51 windows 8

2 Posts

September 20th, 2014 12:00

I upgraded my Video Card to an NVIDIA GeForce GTX 750Ti and downloaded the different drivers from NVIDIA. Tight fit and it will rub wires and make a noise if you don't make sure you pull those fan wires out of the way. Once you do that and tape them back, smooth sailing. Never had an issue since!

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