Hi Rajiv K Khandelwal,

Request you to use the below link, input system service tag, select right operating system and download the Bluetooth driver corresponding to the wireless card:

http://dell.to/QjjZDA

If you have further questions do reply to the same post.

Hi,

Thank you for the guidance. I downloaded the files but it did not resolve the issue.

Regards,

Rajiv

Hi Rajiv,

Request you to let me know if you get any error messages and if it comes after or while downloading.

Also send me the system service tag through private message. I will check and provide the right drivers.

To send a private message, click on my name and select start conversation.

I have the same problem, please advise

thank you

Hi,

As it is more than 2 years old I don't remember the resolution to the issue. I suggest that you contact Dell Support.

Regards,