Thank you both for your answers. This is what I thought, however I needed to confirm it was a limitation of the device. I will go back to the software vendor and pass this on to them so they can rewrite the package with a resolution that our laptops can display properly.
Dell-Rajesh R
4 Operator
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3.3K Posts
1
March 25th, 2013 10:00
Hi Rick,
The resolution would depend up on the type of LCD on the computer:
If the computer was shipped with HD LED screen then the maximum resolution would be 1366x768.
Below picture would help you with the resolution on 3 different types of LCD:
Awaiting your response!
ejn63
9 Legend
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87.5K Posts
1
March 25th, 2013 10:00
You'd need an external monitor - your display panel is not capable of higher resolution.
LCLDAdmin
5 Posts
0
March 25th, 2013 12:00
Thank you both for your answers. This is what I thought, however I needed to confirm it was a limitation of the device. I will go back to the software vendor and pass this on to them so they can rewrite the package with a resolution that our laptops can display properly.
Thanks again, both marked as answers.