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10 Posts

42692

February 13th, 2010 21:00

Firewire issue affecting all the Dell Core Duo notebooks

I can't tell you the frustration I have had with the firewire port on my Inspiron 1520.  I'm a professional musican and record using the firewire port.  I thought I was going crazy until I caught this thread on the internet.  Dell obviously knows there's a problem but refuses to do anything about it.  I can't tell you how fed up I am with Dell, spending my day trying to figure out and troubleshoot the multitude of problems I have with this laptop instead of recording music.  This is the thread:

http://forum.notebookreview.com/showthread.php?t=73829&page=57

 

If anyone knows a work around I'd really appreciate some help.  I know I will get none from Dell.

 

Dave

92 Posts

February 18th, 2010 16:00

Hi Dave!! Now I really don´t have any specific description of your problem.

I purchased the new studio 1747 with the i7-qm720 processor - and one reason that i got this one was the firewire port - i should use it with a TC Electronic Konnekt 48 firewire audio interface. It won´t work for more than few seconds after plug-in, and the connection is very unstable. I´m sure there is a kind og conflict - but the Bios is locked by Dell, so its not possible to make any changes that way... Yesterday I bought a Firewire Express Card for the express slot... Its a DEZEN with a texas Instruments based chipset on board... It works just fine and the cost is about 22$ max!! I´m still looking for a solution with the firewire port original placed on the laptop - but until now I think that I tried everything???

 

Hope for help!!

 

Peter

10 Posts

February 18th, 2010 17:00

Hi Peter-

Thanks so much for the reply.  I was under the impression that not even putting in an express car would work because the ricoh drivers still take over and mess everything up.  I know the Texas Instrument chip is the key.  I'll give it a try Peter with my RME fireface 800.  Cant thank you enough for the help.  Thanks for nothing Dell.

 

Much appreciated,

 

Dave

10 Posts

February 18th, 2010 18:00

Hey Peter-

Could you please give me the link for that express card.  Thanks a lot.

 

Dave

92 Posts

February 18th, 2010 19:00

This card is approved by several audio device manufactorers!

http://www.newegg.com/Product/ProductReview.aspx?Item=N82E16839328006

Try it out!! Chipset is TI (texas Instruments)

 

Peter

92 Posts

February 18th, 2010 19:00

Hi Dave!

Just found out that the card is manufactored by a danish company - and I dont think that its available in the US.. But you just have to find a express card with a ieee1394 TI based chip... it will work as well.. I´ll just look up for you - hold on!!

Peter

92 Posts

February 20th, 2010 07:00

Continued!

Then don´t hesitate, but give a reply in here!

It would have been nice if Dell started to use a firewire Ieee1394 that would cover a wider user surface than the ones they use now!

 

Best regds

 

Peter

92 Posts

February 20th, 2010 07:00

Hi Audio Freaks!

Now - this may sound like a statement, and it is supposed to be!

After quite a lot of surfing around the web, I will state that there is a major problem with Firewire audio Interfaces and Dell Laptops. Most of Dell Laptops uses IEEE1394 chips that can´t run with this very demanding data transfer that comes with a high-end firewire audio interface. Ther are several firewire chips on the market that runs smoothly - etc. TI (Texas Instruments). The solution is to use the Expresscard slot, and purchase a Firewire Expresscard. Price is in the low end (approx.20-30$) and if you purchase a TI based card, I can tell you that you will experince a really smooth connection.

I just got my Studio 1747 with the i7-qm720 processor / 4 GB 1333 DDR3 RAM / Radeon Graphic card w.1gb DDR3 Ram / etc etc.. This congiguration should be exceptional for a DAW laptop - but then the problem with the Firewire occured!! Previous to this laptop purchase - I couldn´t get the information i needed for stating if the Firewire chip inside the Dell product was a TI based or not!!! But now I´m using the DEZEN expresscard 34mm slot, even it has two firewire connections - and I have never been so satisfied with a Firewire Audio Connection - audio latency is down to 1,2 ms with 30 tracks audio recording... never seen it better!!!

PS! My audio Interface is the Danish High End Firewire Interface , TC electronics, Konnekt 48..16xinput and 24xoutput

Do you have any exxperince with DAW and Dell laptops, or just connecting external audio, video or other demanding equipment to your Dell Firewire port - the don´t

 

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