I wouldn’t be terribly concerned about the SMART test. Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T) tests is not supported by all hard drives and it is possible that your Seagate is one that doesn’t support it, or if it does support SMART it may not be fully compatible with the Dell diagnostics.Just as long are you aren’t seeing any other errors and aren’t experiencing any symptoms you should be fine. As in any situation I do suggest to back up any personal data that can’t be replaced, you never know what might happen.
The LCD cable error is strange, but again as long as you aren’t having any other symptoms or errors I wouldn’t worry about it.With the work that you put in the system, the diagnostics may just not be a hundred percent compatible.
Regarding the last issue I suggest downloading and installing the version of Dell Quickset for your notebook. You can download the Windows 7 version here.
In spite of some of the diagnostics messages that you have been reported it sounds like you have done a good job repairing the system, please let me know if any other symptoms occur and if downloading Quickset hasn’t helped.
Thank you for your reply. I managed to get the function key working normally by installing Dell Quick set software.
The reason that I am concerned about S.M.A.R.T test, assuming the HD is supporting the feature according to the manufacturer, is that Dell Lap tops tend to have high rate of hard drives failure, particularly the older versions. I have found out the result by reviewing users' posts in different technical website where they have reported the same problem.
I tried to do some root cause analysis by monitoring the performance of HDD and its functionality via available monitoring software from the manufacturer. The first issue that can be noted is the TEMPRETURE. I have monitored my HDD temperature, the software showed an increase in temperature beyond the normal threshold (55 instead of 45 Degree Cel.) Then I searched about excessive heat dissipation and fan problems with the similar laptops, interestingly there is a link between them. This issue has remained even after I have cleaned inside the fan and ventilation grids. I believe the problem I poor cooling system and low air circulation inside the laptops. This increase system temperature dramatically that will result in HDD failure in long term.
Finally, considering the reviews and people's posts, I think poor temperature control and cooling design is the main issue in older dell lap tops. I hope this problem has been resolved in new versions.
I have been affected by this issue twice that cost my time and money by replacing my HDD twice plus losing my data. Although I had backed up my data by means of Dell recovery and back up software, the flash drive was not recoverable at the time that I tried to recover backed up files.
If you are concerned with the cooling system on the notebook I certainly suggest running the fan and thermal tests from Dell diagnostics. Also keep an eye on the latest BIOS revisions at support.dell.com as some may have improved thermal control instructions.
I don't know if Dell is worse than any other notebook designer as far as HDD life, although I certainly agree that notebook HDDs generally have a harder time of it than desktop HDDs. Desktop drivers tend to be sturdier, desktops tend to have ample cooling, and desktops aren't moved around all over the place or stuffed in backpacks.
Please let me know if you have any further trouble with the HDD or receive any errors running diagnostics.
DELL-Terry B
4 Operator
•
3.5K Posts
0
April 7th, 2015 17:00
Dave,
I wouldn’t be terribly concerned about the SMART test. Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T) tests is not supported by all hard drives and it is possible that your Seagate is one that doesn’t support it, or if it does support SMART it may not be fully compatible with the Dell diagnostics. Just as long are you aren’t seeing any other errors and aren’t experiencing any symptoms you should be fine. As in any situation I do suggest to back up any personal data that can’t be replaced, you never know what might happen.
The LCD cable error is strange, but again as long as you aren’t having any other symptoms or errors I wouldn’t worry about it. With the work that you put in the system, the diagnostics may just not be a hundred percent compatible.
Regarding the last issue I suggest downloading and installing the version of Dell Quickset for your notebook. You can download the Windows 7 version here.
In spite of some of the diagnostics messages that you have been reported it sounds like you have done a good job repairing the system, please let me know if any other symptoms occur and if downloading Quickset hasn’t helped.
TB
navid79
2 Posts
0
April 8th, 2015 04:00
Hi Terry,
Thank you for your reply. I managed to get the function key working normally by installing Dell Quick set software.
The reason that I am concerned about S.M.A.R.T test, assuming the HD is supporting the feature according to the manufacturer, is that Dell Lap tops tend to have high rate of hard drives failure, particularly the older versions. I have found out the result by reviewing users' posts in different technical website where they have reported the same problem.
I tried to do some root cause analysis by monitoring the performance of HDD and its functionality via available monitoring software from the manufacturer. The first issue that can be noted is the TEMPRETURE. I have monitored my HDD temperature, the software showed an increase in temperature beyond the normal threshold (55 instead of 45 Degree Cel.) Then I searched about excessive heat dissipation and fan problems with the similar laptops, interestingly there is a link between them. This issue has remained even after I have cleaned inside the fan and ventilation grids. I believe the problem I poor cooling system and low air circulation inside the laptops. This increase system temperature dramatically that will result in HDD failure in long term.
Finally, considering the reviews and people's posts, I think poor temperature control and cooling design is the main issue in older dell lap tops. I hope this problem has been resolved in new versions.
I have been affected by this issue twice that cost my time and money by replacing my HDD twice plus losing my data. Although I had backed up my data by means of Dell recovery and back up software, the flash drive was not recoverable at the time that I tried to recover backed up files.
Regards,
Navid
DELL-Terry B
4 Operator
•
3.5K Posts
0
April 10th, 2015 11:00
If you are concerned with the cooling system on the notebook I certainly suggest running the fan and thermal tests from Dell diagnostics. Also keep an eye on the latest BIOS revisions at support.dell.com as some may have improved thermal control instructions.
I don't know if Dell is worse than any other notebook designer as far as HDD life, although I certainly agree that notebook HDDs generally have a harder time of it than desktop HDDs. Desktop drivers tend to be sturdier, desktops tend to have ample cooling, and desktops aren't moved around all over the place or stuffed in backpacks.
Please let me know if you have any further trouble with the HDD or receive any errors running diagnostics.
TB