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September 3rd, 2016 11:00

Graphics card failure

I have an inspiron 15R N5010 with ATI Radeon HD 550v as the graphics card. Recently my PC failed to boot into Windows, and when I booted into safe mode it had stripes and dots everywhere. On PSA test it showed graphics card failure, what should I do?

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September 4th, 2016 10:00

Sounds like the video chip (it's not a separate card) has failed.  If so, it's either replace the mainboard (between $250-350 depending on whether you pay for labor or not) or replace the system. It may make more sense to replace rather than repair a low-end system of this age.

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