Unsolved
This post is more than 5 years old
1 Message
0
93770
Help with Alienware 17 webcam
I see that my new laptop has a built in webcam and honestly I have no idea how to access it....sounds pathetic I know but honestly I can't seem to be able to access the application or if I have to download something to get it to work. I went into my device manager and it is working properly but that really doesn't help me with using it. Sad, I know but any help would be greatly appreciated. Thanks!
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
November 8th, 2013 21:00
JAFriesen,
Did you recently install/reinstall the operating system? If yes, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct
Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers & Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.
(Windows 8)How to make the webcam work with help from this youtube. You have to open the Camera app first, and then click Settings on the charm bar to see where you can give the app permission to use the webcam.
Try reading...
Troubleshooting the Dell Webcam and Dell Webcam Central Software
You can try this file, also known as Dell Webcam Central.
Create a new unrestricted user account and try the webcam. Did the webcam work?
If yes, log out and log back in to your account and try the webcam. Did the webcam work?
If no, then the webcam became detached from the motherboard, usually near the webcam
Is your computer is under warranty?
Rick
DrThompson
10 Posts
0
November 12th, 2013 17:00
and try FN key+F9 ;)