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22443
June 6th, 2015 18:00
High system System Interrupts above 20% CPU use at times?
After installing new ram (2 kingston 8GB chips totaling 16GB RAM) my CPU usage has been unstable i go from 2% CPU use to 8% while the computer is idling at times it even jumps above 20% while idle at times when on load (playing games and such) it jumps between 90 and 100% normally at about 97 or so percent so its far from nominal it even does this when opening and closing things like google chrome and task manager
i am using a dell latitude e6540 with
Intel(R) Core(TM) i7-4610M CPU @ 3.00GHz (CPU:0)
Name Intel(R) Core(TM) i7-4610M CPU @ 3.00GHz
Cores 2
Performance
Max Qualified Speed 3.00
Max Turbo Boost Speed 3.69GHz
Current Speed 3.59
Features MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2,AVX,AES
FMA,XD,VMX,IDA,AVX2
Cache Summary
L1 Data Cache 2 x 32.00 kb
L1 Instruction Cache 2 x 32.00 kb
L2 Cache 2 x 256.00 kb
L3 Cache 4.00
OS:
Microsoft windows 7 professional (64-bit)
service pack 1
directX version 11
8192 MB DDR3 (1600 MHz)
Source SMBIOS
Memory Size 8.00
Memory Type DDR3(1600 MHz)
Memeory Manufacturer Kingston
Memeory Part Number KN2M64-ETB
x2
i started getting high system interrupts and erratic CPU use after installing the new ram i'm guessing that it isn't very compatible and i've probably voided my warranty by installing it
i'm sorry if this is the wrong place but it looked like the right one to me


DELL-Hemalatha
6 Operator
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2.8K Posts
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June 7th, 2015 04:00
Hi,
Did you try with the old memory again?
Update the BIOS just in case.
Please provide us the model numbers of the new memories that you installed.
Regards
oden the fish
5 Posts
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June 7th, 2015 06:00
Thank you for the quick reply
I haven't tried the old memory again yet (I really should have before posting this)
I'll try updating the BIOS I didn't want to because I was worried it would cause a system crash or corruption if it was indeed a incompatibility
believe this is the model numbers KN2M64-ETB it is the model number according to Dell support assist
DELL-Hemalatha
6 Operator
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2.8K Posts
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June 9th, 2015 21:00
Hi,
How is it going with the systeme, is the BIOS updated?
Did we try with the old memory again.
Regards
oden the fish
5 Posts
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June 10th, 2015 00:00
Sorry for the wait work has been hectic but I have the ram right here but I will first try a bios update.
I will get back to you once I have finished.
DELL-Hemalatha
6 Operator
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2.8K Posts
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June 19th, 2015 08:00
Hello
How is it going with the system?
Regards