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7294
July 9th, 2004 16:00
How do you know which models have a track stick?
I'm shopping for laptops right now and was considering an Inspiron. A track stick is an important feature to me. I could find no place on the Dell website or in the Dell catalog I received in the mail that tells which models have a track stick. I called the 800 number and they said they don't have a list either. He tried to figure it out for me by looking at pictures of the models, but I'm not comfortable that that's a reliable way to know. If anyone knows of definitive information on this, I'd appreciate a pointer. I'm beginning to lean towards an IBM because the trackstick/trackpoint is that important to me.
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DELL-BobT
3.1K Posts
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July 9th, 2004 20:00
mels4cats,
Thank you for using the Dell Community Forum.
Basically, you would look at the product views of the various systems. If you see a blue dot in the center of the keyboard then the system has a track stick. Such systems are:
WillD75
2 Posts
0
July 31st, 2004 00:00
Bob,
I have a new 600m right in front of me with no track stick. I have one that is 6 months old that has it.
I need to return my computer and go to IBM as your site provides mis-information and no one who answers the phone at your customer care has a clue what they are doing! I didn't realize that Dell had gone so far down hill!
WillD75
2 Posts
0
August 2nd, 2004 18:00
After 2 dozen phone calls and even more emails to customer service and technical support, the only answer I get is that "most users don't like the trackstick and it is prone to break, blah blah blah" No one seems to have a clue as to when the 600m stopped shipping with the trackstick, if I can or can not modify the new one with parts, which models do have it, etc.
I finally got a care rep who claims he is shipping me a keyboard with a trackstick that I can replace myself on the laptop. I find this somewhat hard to believe as the additional mouse buttons below the space bar will still not be there.
After a weekend looking at compusa, best buy, etc...It does seem that no other models have a trackstick anymore...at least not the smaller compact ones like a 600m.
mels4cats
3 Posts
0
August 2nd, 2004 18:00
don't zoom in well enough to even see) and worse yet, for the technical support at Dell when you call to not even have a definitive answer (they just try to look at the pictures, too), is just pathetic. I think every other brand I've looked at so far lists this information in their specs for each model.