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May 20th, 2016 18:00
How to Disable Touch
My P2314T touchscreen monitor fell over and the screen cracked. It still works, except the the touch feature doesn't work, of course, and sometimes the screen goes nuts as it "clicks itself all over the screen" and makes it temporarily unusable. I won't be able to get a new one right now. So, can anyone tell me if it is possible to disable the "touch" feature, so I can continue to use it as if it weren't a touch monitor?
Thanks.


DELL-Rishi
4 Operator
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2K Posts
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May 22nd, 2016 00:00
Hi IMA-USER,
Disconnect the USB upstream cable from the monitor to the system chassis. The touch works only if the USB upstream is connected.
Alternate option, go to device manager and expand human interface devices - and right click HID compliant touch device.
Download the user guide for a better understanding of the Monitor - http://dell.to/1ORABoO
Let us know if you have any other queries.