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March 11th, 2008 22:00

Image Quality on High Resolution monitors

I just recieved my new inspiron 1520 today and with it I got a high resolution glossy widescreen display (1680x1050).  My question is, why do images that I view online now with the new computer look worse than the same images when viewed online by my old computer (the screen broke so i ordered this one, but it was 5 years old so I am sure the quality (pixels) is less.)?

 

I went to my facebook page on the new computer as well as my myspace page and the images that I have online in my albums are far more pixelated and fuzzy than they were when viewed on my old ibm t30.  When on a website like yahoo.com, the red "yahoo" on the top of the page does not have nice smooth lines/edges, rather fuzzy ones.  however when I go to abc.com and view lost in hd that picture looks fine, not fuzzy.

 

Someone please help me or explain this to me somehow, I called dell and was on the phone for over an hour and spoke with 4 different people and no one really understood what I was saying and why i thought that i should at least be viewing all images with the same quality i viewed them on my (5 year)old computer.  I find it rather unacceptable to have a new computer that doesnt equal or surpass viewing quality of images as such an outdated computer- there has to be a way to fix this, doesnt there?

 

 

8 Posts

March 12th, 2008 01:00

Sounds like an image compression issue in your browser.  I have an HD screen on my E1705 (1920x1200) and I don't have any of the fuzzy issues.  Are you using some sort of "internet accelerator?"  Those tend to compress the images, which speed up downloading them but kills quality.  If you're not, it may be a generic browser setting (I don't know what browser you have or where it would be).  You may also try updating your display drivers from the Dell support page.  Hope this helps!

Message Edited by alan.price on 03-11-2008 08:39 PM

March 12th, 2008 05:00

I don't think that I am using some sort of accelerator, I just got the computer today so all the settings are what it came with. I have windows xp on the computer and am using internet explorer to access the internet.  If anyone has further suggestions with the extra information here please let me know- I'll look into trying to update the display drivers once I get up in the morning.

 

thanks

8 Posts

March 12th, 2008 20:00

I also was perplexed at this as I had the same issue.  Turns out that the setting for DPI was increased so that everything wouldn't look so tiny.

 

If you go to Display Properties --> Settings --> Advanced, you'll see on the general tab where there's a DPI setting.  Set it to normal size (96dpi).  Everything should be back to what you're used to seeing.

 

So it's tradeoff, either having things really small (which can be compensated for somewhat by increasing font sizes) or pixelated icons because the images themselves were not drawn using greater than 96dpi (if that makes sense).

 

As a side effect, I couldn't use MLB.TV very well either because things were just out of alignment because of the increased DPI.  So I have things really small and use bigger fonts.  Hope that helps you!

 

So be assured, your system is well above outdated systems, it was just a setting that was causing it. :)

March 12th, 2008 22:00

Thanks so much!   I tried resetting the dpi setting to 96 and it worked perfectly, it had been set to 120 and it really did start to worry me that something was seriously wrong, espically after spending so much time on the phone with people from dell and coming up with nothing.

 

thank you

thank you

thank you

8 Posts

March 20th, 2008 12:00

From what I understand about LCD screens, each screen has some sort of "native" resolution that it best supports.  Since I'm fairly unfamiliar with this, I did a wiki search and found this which might help to explain it better.  When I'm not traveling, I hook up a big CRT monitor to my system that I can then adjust to various resolutions without quality loss.  LCD screens just don't work the same way.  See this page:

 

http://en.wikipedia.org/wiki/Native_resolution

2 Posts

March 20th, 2008 12:00

Hi, I just got the same system w/ 1680x1050 and had already tried various dpi settings before I saw this email.  One thing that also helped is I use Opera instead of IE, which solved the issue w/ the images.  In fact, I can use the larger dpi setting and it still works.  Unfortunately I can't just use larger fonts w/ the setting because different webpages and apps display differently.  One will be fine, another will be way too tiny.  I have a different problem which is what really bothers me:

 

The ONLY resolution I can use that's not fuzzy is the 1680x1050.  Setting to any of the other provided resolutions (and there are about 6 or 8 of them), the whole screen goes fuzzy/grainy, fonts and everything.  Is this supposed to be ok?  (sarcastic question).  Why would they provide a video card that only has one useable setting?  I want to be able to run the whole thing at a somewhat lower res when I'm not working w/ a graphics program and this is unacceptable.

 

Any other ideas?

Thanks.

 


@madrush wrote:

I also was perplexed at this as I had the same issue.  Turns out that the setting for DPI was increased so that everything wouldn't look so tiny.

 

If you go to Display Properties --> Settings --> Advanced, you'll see on the general tab where there's a DPI setting.  Set it to normal size (96dpi).  Everything should be back to what you're used to seeing.

 

So it's tradeoff, either having things really small (which can be compensated for somewhat by increasing font sizes) or pixelated icons because the images themselves were not drawn using greater than 96dpi (if that makes sense).

 

As a side effect, I couldn't use MLB.TV very well either because things were just out of alignment because of the increased DPI.  So I have things really small and use bigger fonts.  Hope that helps you!

 

So be assured, your system is well above outdated systems, it was just a setting that was causing it. :)


2 Posts

March 20th, 2008 13:00

I'd heard of native resolution but didn't really realize what it meant re LCD's.  I'll hook it up to one of my CRT's when I'm in my office, but I also use it in other locations.  I have the same video card on my work laptop but it's set to a lower res to start with so I never have a problem w/ it.

 

I'm going to call support anyway, might have them change my display to the next lower resolution (1440x900).

 

Thanks!

1 Message

July 10th, 2008 03:00

What other solutions does anybody have?  I have a 1440x900 high res screen and the DPI setting at 96 or 120 are both poor quality. Photobucket.com and picasaweb.com photo albums look absolutely awful.  Dell sent me a replacement machine because tech support was clueless after 4 hours.  Same problem exists on the replacement, but some websites aren't as bad on this one--very weird.   Not the type of problems I expected from a brand new machine with a "high resolution" screen. 
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