hi all. i'm new to dell forum. i'm here to show you how to fix inspiron 1525 -1526 touchpad and keyboard issues. some of you experience the touchpad acting up crazy, cursor jumping from one side of screen to the other, etc. some of you experience the keyboard working sometimes, and others experience that keyboard types by it self, etc. now put everything back together. or test your touchpad before you put everything back. if you need to apply more tape behind the touchpad cable. please do! you should now enjoy using your laptop with no problems. note: your keyboard should now work fine. touchpad problem made the keyboard useless. since now touchpad is fixed, your keyboard should work fine. if it doesn't, please apply the same technique attaching tape to the end of the keyboard cable.
Solved! Go to Solution.
i hope everyone is happy, and enjoying their laptops. well apparently the cable connection from the touchpad becomes loose over time. that's why many dell customers have their laptops repair by the dell factory, only to work for a few months, and then the problem comes back. in other words the cable thickness shrinks over time or the latch that holds the cable looses grip. but as you see a little bit of tape solves this issue.
one more thing people, do not forget to install the right driver for touchpad. some people were trying to slow down the cursor speed or touchpad sensibility well restore it back to default settings. keep in mind that this issue is not related to "bios problem" or "touchpad driver".
I'm very tempted to try this although I'm very technically inept!! LOL. Also I'm thinking this may affect your wrranty!? If anyone else tries this and it solves the problem, please let us know.
I agree, taking apart your computer and attempting to repair it yourself will certainly void your warranty if Dell can tell that you have done that. I say its not worth the risk, and Dell should fix the problem.
Hi All ......
NOW KEEP IN MIND THIS ISSUE HAS A CHANCE OF COMING BACK WITHIN MONTHS.
THIS A DO IT YOURSELF FIX PROJECT FOR THOSE WHO'S DELL WARRANTY HAS EXPIRED ...
........ ANYWAYS, NOW YOU KNOW WHERE THE PROBLEM IS, IF YOUR LAPTOP TOUCHPAD GOES CRAZY .......
Hello, I have the problem of erratic touchpad and lockup key board. I have updated the touchpad driver, seemed to solve the problem but reoccurred. What I have noticed, after two hours of operation the touchpad is erratic and I have to shutdown and let the 1525 cool down. I can restart and no problem. I assume this is a heat related problem, maybe heat causing resistance to increase on the touchpad cable connection that you are illustrating in your fix. Since I have critical operations on the 1525 for the next week, I cannot use your fix. If I continue to have this problem, at the end of this week, and the problem is persistant, I will send computer in under warranty. Thank you for your fix, may use it in the future, I will reply.
It is later, the problem reoccurred on the 1525 xp-home, I think I resovled my problem. I have downloaded and expanded the Dell Alps Touchpad driver in it the default location. I went to control panel, system, hardware, device manager, point devices, hightlighted Dell Touchpad, right click, properties, uninstall click, yes to restart, rebooted, computer started normal to desktop, was able to use touchpad, then rebooted (restarted) again. NO PROBLEMS. I have had computer on for eight hours and all is normal. Hopefully this helps someone. This is a mystical problem. Good luck.
Will edit post if there is more news.
More news, same problem, this time I went to device manager and opened Dell Touchpad driver and rolled back to previous driver version, also select standard size mouse display. So far no more problems for a day. If this problem reoccurs, its bye bye 1525 back to Dell for repair, hardware to fix my hardware, or replacement.
Reocurred yesterday, tried another rollback, but no older driver, so updated driver again, and working ok.
Still working ok, some other thoughts, if this problem is so random, it would be hard for tech to repair this problem under warranty or not. This maybe basic, I cleaned the touchpad with the cleaner I use on my LCD, spray first on a clean cotton cloth then rub the touchpad area to clean.
Reoccurred, un/install driver, back to thinking it is heat related, the fan intake is in a bad location, bottom left of the laptop. With the laptop on the lap the fan is covered. Fan may loose power over time and not cool properly. I will call Dell service soon.
Update: I have removed Dell touchpad update with add/remove programs, defragged, computer worked normal for few days then the hanging mouse again. I called Dell service to set up a return and repair, computer started the next day all normal. Sent the computer in on a Friday and returned the next Friday with unable to duplicate problem and no corrective action. As I am writing this note, all is normal, I hope the hanging mouse cursor stayed at Dell service. Sorry that I could not have identified the problem and added a solution. Dell had a special offer of extending the warranty on the 1525 for four years and I opted for this action. This is all I can add to the forum. I will still buy Dell notebooks, I have an Inspiron 2100, 8000, and two 1525s.
The problem is back, a temporary fix, shut computer down, remove battery and/or charger for 15 seconds and then reconnect, then restart computer. Still researching, why this helps.
I did it, the modifications in the pictures, just go easy, hardest part was the center console cover. Refer to <ADMIN NOTE: Broken link has been removed from this post by Dell> and be careful to start from the right by the indent, I had to use a thin metal wedge shaped to start from the indent of the cover. I used a small wood and/or plastic wedge shaped tool to help dislodge the edges of the panel. Start from the right and continue down the back by the hinges. Beware, using a pry by the power button, there is a small ribbon connector cable to the front and right of the power button. I was able to lay the console over without removing the cable, carefully took the screws out for the keyboard and move it out of the way to have access to the touchpad cable. Slide the black tabs left and right of the ribbon with a plastic or wood tool, and the ribbon slides out. The add on tape is small, about 3/16 wide, I used tweezors for placement. I used two layers of scotch tape. This operation was done on 8/8, will give it a week to see if it fix the problem.
It is 8/15 and this hardware fix has cured my 1525. No freezes or erratic mouse pointer. Next to install current Dell Touchpad driver, I have been using the Microsoft generic driver. 8/16 and installed Dell updated Touchpad driver 2008. The computer works as it was new. Finally. 8/28 still no problems.
PERURICAN, the above picture fix, thank you, Dell should give you a new computer or coupon and take note of your fix.
May this problem not plague you.
Thnak you for your reply MarkRam ...
You are having almost the same problems as I had with my Dell 1525 laptop ... An erratic Touchpad , and keyboard lockup ... plus I noticed that Touchpad became very hot in temperature ... at one point I thought that Touchpad was damaged, But since I have experience in fixing laptops, I was determined to find a solution ...
First I replaced the touchpad with a new working touchpad... but the erratic activity was still there ... So replacing with a new touchpad didn't fix the problem ...
Second I took the erratic touchpad and placed it on another inspiron 1525 that had No problems ... and guess what ... the erratic touchpad was actually working fine..
So I narrowed down the problem, I was sure that the touchpad wasn't damaged at all.. I moved on to check any burned chips on the board, but everything looked in great shape..
Third and Last, I was gonna make sure that the cable connecting the touchpad with the motherboard socket , was secure and had a tight fit .... AND SURPRISE SURPRISE .. TOUCHPAD WAS WORKING FINE WITH NO PROBLEMS ... PLUS KEYBOARD WAS ACTING NORMAL ..
MARKRAM, I hope everything works out for you, and you have a good working laptop running ... no matter what you try to get it fixed ... If you do try my technique, please be kind to post back , so others can see.....
Catch you later all...
Fantastic post! I have had this Dell 1525 Toachpad problem from day 1. I even sent the laptop in for repair for the keyboard not working all the time and Dell re-seated the keyboard ribbon cable and sent it back. I had forgot to mention the touchpad problem to them at that time. (laptop sent in before this post's date) So maybe they use your info now.
This is the best post I have seen in a long time! PeruRican I hope Dell gave you a big gift for this fix.
Thank you so much for the hard work and great photos.
Thank you for sharing your experience with us ...
Looks like you fixed the Touchpad problem on your own, when you got your laptop back from Dell Corp ....
Just to be 100 % sure please tell us what you did to get the Touchpad fixed ....... Did you try my Step by Step troubleshooting ? .. How easy was to follow instructions ?
Please share what you did so other users can read it .....
And by the way .. I haven't received no Gift from the Dell Tech dpt, yet ...... ..... I should right ? I'm saving them big money ... ...