Inspiron 1721 LCD Display Too Blue -- Problem Solved

Question

If you have purchased a new Dell Inspiron 1720 or 1721 17' LCD display notebook with Vista and your display is too blue (color temperature is off), don't bother calling Dell Tech Support as they don't know how to correct this problem.  They sent a service tech to my home and changed the LCD display, all for nothing.   I discovered how to adjust the LCD screen on my own when Dell Tech Support gave up on my problem.    To change the display contrast and colors, right click on the Vista desktop and at the top of the dialog box there is a shortcut to a utility program from the video card manufacturer.  My 1721 came with an ATI video card.  The ATI utility let me change screen gamma, brightness, and contrast overall and for each of the RGB channels.  No more 'too blue' screen.  If you have a different video card, the shortcut to the video card utility may be located somewhere else.  You may have to navigate to the video card folder in the C:\Programs folder with the Windows Explorer and look for a utility program.   Why didn't the Dell Tech Support people know how to do this?

maxd · Answer

Thanks for posting. I purchased mine without a card so it's doubtful if that specific utility will be on mine but it's good to know.

wwwca · Answer

Right click on your desktop and see if you have the ATI Catalyst Control Center shortcut at the top of the dialog box.

heydanchan · Answer

I went straigt to the utility as well when I got my 1720 with the 1900x1200 screen. But I found that adjusting the color sliders made other colors look funny. I have the Nvidia control panel.

Was your white actually blue or were your photos just too cool looking? If I turn up the red channel, it makes the menu bar and other stuff look funny. And white is no longer white.

What settings did you find that worked for you?

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I played around a little more with the settings and found that lowering the brightness of the blue channel to 30% makes things look better. I'll have to compare it with my other monitors to see if it is acceptable.

Thanks for the inspiration =)

Message Edited by heydanchan on 09-16-2008 06:14 PM

Locked Topics – Laptops General

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