Inspiron N5010 Microphone problems

HI Monro,

Welcome to the Community. Below is the link to Dell Webcam Central. You may also want to update your Audio drivers.

Dell Webcam Central:

Audio Driver:

support.dell.com/.../download.aspx

Hope this helps.

Thank you

Royan

Hi Mono,

Did you check if the microphone is working properly outside Skype. To check you can click on start, all programs, sound recorder, and start recording, and play it back to check if audio is fine. Check if the internal microphone is set to default, under start, control pane, sound, click on recording, and make sure the internal mic is set to default.

Thank you

Royan

Hi, thanks for the quick reply!

I have tried all of the above, still, the mocrophone doesnt work properlly.

I dont know what to do next

Yes,

done all that.

Still not working :(

Skype is actually quite good at detecting microphones,cameras etc - at least I have never experienced any problems with it - somehow a good testing tool ;-)

You might have already tested the Skype built in test facility  "check settings" If you hit that button and choose the microphone tab you must see your built-in microphone in the dropdown list ! Right next to it you can press a "test button" to check your microphone.If the settings are right and it still does not work check your hardware with Dell diagnostics which is independent of the Windows operating system.If the mic is working you know it's a definitely a problem within windows.I would always recommend to make a quick hardware test before uninstalling,installing software(even though most of the time it's a software problem) because it doesn't hurt the system.....

Yes, I have already tested the skype function,

the microphone didnt passed the test,

I dont have the Dell diagnostics application,

I have formatted the computer and I guess thats the reason I dont have it,

can I download it?

If you have the Dell Driver CD that came with the laptop you should be fine.The CD(DVD) is bootable.Just insert the CD into your cdrom drive reboot the system,press F12 several times during boot and from the menu choose boot from CD/DVD drive-follow the instructions.You'll get a graphical menu.At first you will have to use the arrow keys on the keyboard to navigate.As soon as the drivers are loaded you can use the the touchpad.

If the CD does not work - you can download the (laptop specific!) iso-file from Dell's webpage.It works on my inspiron 1545

Instructions to download the Diagnostics

1. support.euro.dell.com/.../index.aspx

2. choose "drivers & Downloads

3. enter your Service Tag

4. under "category" choose "Diagnostics" from the dropdown list

5. choose Dell Diagnostics Utility

6. choose "CW1384A0.exe"

7. click download

Tip: before you execute the file create a new folder and install everything into it !

after executing the file look for the file DDDP.exe=> run the the file and choose "Create a bootable CD"

It will then create an diags.file which you can burn to a CDrom (right click on the file=>Open with/Windows Disk Image Burner)

Hi,

thanks for the help,

i have found the dell driver cd, the computer has passed the dell diagnostic test.

(The first and quick diagnostic)

What do I do next?

Does it mean something is wrong with my drivers?

I have installed the BIOS and the AUDIO drivers again- according to the latest drivers i got from Dell's Service Representative I have spoken to few days ago.

What do I do next?

Here is a thread from June this year-ask the one who posted it if he found a solution to his problem.

en.community.dell.com/.../19885910.aspx

To get general info and help please read "Laptop Audio FAQ's & Facts" by JIMCO

en.community.dell.com/.../default.aspx

If your microphone has ever worked before I would try restoring the system back to an earlier time with Windows "System Restore" function

In addition, I think the sound is too low,

I have set it to max but still not load enought

what can it be?

thanks

HI,

I dont think my microphone has ever work before,

Although I havent checked, I think it has been that way since I bought the laptop 1 year ago.

I will check the link you gave me,

thanks

Usually - if it were my system - I would have done a complete and clean reinstallation of the operating system from scratch.In your case you might even be able to use Dell's restore backup facility.In your previous post you  wrote that the mic the hardware test passed and so I assume you were able to record your own voice and play it back.That means that your windows configuration seems to be the culprit and so far you already did what would be the normal way to get the system back on track.(driver installation etc..)Knowing now that the hardware is fine reinstallation seems to be the next step....as long as nobody else comes up with a better idea.But ask the guy who posted the same problem a couple of months ago if he was able to fix his problem.

One last note:

Just for "fun" you could create a bootable USBstick with LinuxMint on it.Boot the system from that USB and see how  well LinuxMint is getting on with your audio devices.LinuxMint easily detected my audio stuff(inspiron 1545) and chances are good that it also works with your system PLUS: you learn something knew ;-)

www.pendrivelinux.com/yumi-multiboot-usb-creator

Thanks,

What size of USB do i need?

1 giga will be enough?

Gonna try it!

I'll keep you posted!

Thanks!!