Inspiron N5010 Motherboard/Chip level replacement.

Also I hope @#iworkfordell will agree that this model has a lot of heating issues. Has new motherboard layouts or redesigned heatsinks available now for replacement? I am sure even after a repair is done with the old components the heating issue will remain. My battery also screwed up due to high temperature.

You can easily find replacement boards for $150US or so on EBay -- less than it'll cost you to have a shop replace the chip.  No major PC supplier does board-level repairs.

@ejn63: Thanks for the suggestion. It is kind of difficult for parts to be sourced from outside India. Getting customs clearances and import charges add up to the difficulty. In the end the conversion rate of 1 USD ~ 65 INR + import levies add up to the same or more than the amount quoted be Dell India.

It is unfortunate that no one from Dell replied to this thread specifically on issues which only they could have answered. I finally placed an order for one time repair worth 11000 INR and got a delivery time of 2 weeks; which I think is again on the higher side. Do not know if they have to ship components from outside India. I got an assurance from the representative that all the heat related issues will also be resolved but did not receive a concrete reply on what changes to layout or heatsink has been made.

Frankly I appreciate Dell on the quality of after sales service they provide but they should have stopped these defective models once the problems were known or may be provide parts replacement. I have a few Dell models running for more than 5 years without a problem. I will update this thread after the repairs are done.

i got 8 beeps and atikmpag.sys BSOD prob in my laptop, contacted dell they told me that its motherboard problem and needed to be replaced like you for 11000 rs.

kindly update thread, how is your laptop after replacement how is heating issue

Yes, it is working fine now. They replaced many unrelated parts viz. the LCD Panel, etc.  and that seems to be a reason why they charge so high.

While the service engineer was here, I kept on insisting him that my GPU chip got fried and gave him reasons for my conclusion but he took his own sweet time fiddling with the LCD cables, etc. and finally reached the same conclusion. It seems they are not experts as they are expected to be and Dell seems to be hiding this by bundling replacement of all parts together so that a detailed diagnosis is not required. Thus customer end up paying higher and they too have less work to do.

On a side note, I have since been pumping out dust from the vents every now and then. I also removed the plastic nets from the bottom vents. This will help me avoid the problem for sometime to come but this model is still prone to heat related issues. All of my friends who bought this model are also facing the same issues.

hi Dhrubajyoti

thanks for your reply,is the parts replaced are the new or refurbished one, is it worth for changing?

many people are having same problem,but no reply at all

Heyy I'm also facing the same problem. The dell representative quoted me 11000 for changing the motherboard. He also told me that the motherboard will be refurbished (used). 

I wanted to know that your motherboard is working properly?  What about the heat issues?  Is it worth 11000??

hi wazzz

how much old is your laptop? from wen are you facing this problem?