532 Posts

November 22nd, 2016 00:00

Hi Andy,


We’re listening and we surely want assist you in resolving the issue. Please let us now if you see the Dell logo when you start the system. We request you to provide us with the following details through a private message, so that we can check if there are any updated drivers for the system. To send a private message, click on my name and select ‘Send private message’


1. The service tag of the system.

2. Your email address.

3. The registered owner name of this system.


You can refer to this link http://dell.to/2fmxpUq which is a video that shows steps to find the service tag.

9 Legend

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87.5K Posts

November 22nd, 2016 03:00

The N4050 and 5050 do not use the same BIOS.  You will indeed brick the system if you force flash the wrong BIOS.

This model does not support Windows 10 -- reverting to the original OS installed is the way to go.

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