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September 12th, 2011 16:00

Inspiron mini 10

I went to my Uncle's this past weekend, and I could not connect my laptop. He looked at it and got it to connect, but now that I am home, i am unable to connect to my router. All the other laptops and main computer work fine, but I am getting an error message.

In the Dell Wireless WLAN Card Utility, I click the diagnostics tab...I go to Connection diagnostics. Everything passes but the Internet IP Ping.

Local Area Connection says Network Cable unplugged. 

The Wireless Network Connection is connected

the WLAN Card Utility says I have a Gateway IP connection. 

Anyone have any insight on how to connect fully or have any ideas? thank you!

904 Posts

September 13th, 2011 07:00

Hmm the ping clearly shows that you do not have issues with your internet connection.

So whats the issue again ?

904 Posts

September 12th, 2011 17:00

Hi,

Which OS do you have ?

go to command prompt type 'ipconfig'

under wireless adapter look for ipv4 address what does it say?

5 Posts

September 12th, 2011 18:00

Windows XP (basic) Version 5.1.2600

This is everything I see

Ethernet adapter Local Area Connection

Media state...................: Media disconnected

Ethernet adapter wireless netowrok connection:

Connection-specific DNS suffix.: Home

IP Address.............. ###.###.1.2 (numbers hidden)

subnet mask........: 255.255.255.0

IP address.............. Fe80::222:5fff:fefc:CB47%5

Default gateway......###.###.1.1

5 Posts

September 12th, 2011 20:00

Windows XP (basic) Version 5.1.2600

This is everything I see

Ethernet adapter Local Area Connection

Media state...................: Media disconnected

Ethernet adapter wireless netowrok connection:

Connection-specific DNS suffix.: Home

IP Address.............. ###.###.1.2 (numbers hidden)

subnet mask........: 255.255.255.0

IP address.............. Fe80::222:5fff:fefc:CB47%5

Default gateway......###.###.1.1

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30.3K Posts

September 13th, 2011 03:00

AnthMazza,

 

The numbers are important. If they're 169.154. numbers, then there is a problem. Most are 192.168. numbers but can vary.

 

Please run an ipconfig /all log and post the information back here.

 

 

Rick

904 Posts

September 13th, 2011 04:00

Pudgyone,

Its ok, if it was was '169' then default gateway would have been blank.

904 Posts

September 13th, 2011 04:00

AnthMazza,

Now try the following commands

ping 192.168.1.1 (your default gateway address)

if success (i.e., packets sent = 4 received = 4 lost = 0)

then

ping 192.168.1.2 (your ip address)

if success (i.e., packets sent = 4 received = 4 lost = 0)

then

ping google.com

*Post the screenshot*

5 Posts

September 13th, 2011 07:00

the numbers are: 192.168.1.2

192.168.1.1

(I cannot post screenshot, it is on a different computer I am on my main computer)

Pinging google.com [74.125.113.147] with 32 bytes of data

Reply from 74.125.113.147: bytes= 32 times = 28ms TTL= 52

Reply from 74.125.113.147: bytes= 32 times = 27ms TTL= 53

Reply from 74.125.113.147: bytes= 32 times = 28ms TTL= 53

Reply from 74.125.113.147: bytes= 32 times = 29ms TTL= 52

Ping statistics for 74.125.113.147:

Packets set 4, recieved = 4. lost = 0 (0% loss)

Approximaiate round trip time in milli seconds:

Minimum = 27ms, maximum 29ms, average 28ms

5 Posts

September 13th, 2011 08:00

When I access internet browser it says

"This webpage is not available" (any webpage)

Local Area connection has an x and something is unplugged it says.

I tried a system restore to see if was a minor thing, that did nothing. I looked at everything I am connected

Hold on

I normally use Google Chrome, and Chrome is not working...but Internet Explorer is.

So I have internet. Alright I will go and attempt to figure out the Chrome issue.

Thanks all for the help!

904 Posts

September 13th, 2011 09:00

It could be your firewall blocking Google Chrome, i would suggest disable any firewall you have first and then give it a try...

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