Integrated Webcam not working with Windows 8 Pro 64 Bit XPS 15 L502x

Your link worked thanks for your help!  Why was this version of the software not available in the MDD area?  I noticed also that a lot of the software in that area is out of date.  For example,  The Roxio Media Creator Starter that came preinstalled with the computer only had a version in the MDD area with a 2010 release date.  Considering that I purchased the computer in June of 2012 I find this discovery very perplexing.  

Glad to know it worked.

The link I posted for Webcam Central is not specific to your system model.It can be used on other system models too  and  that is why it is not listed in MDD for your system.The same version of preinstalled software's which came with the system will be listed in MDD.If any updates are available for the software/applications on your system or the ones which you download from MDD ,you will get a notification through Dell Support Center installed on your system.

Hello there, I tyied this with not success! System just dont detect my Web Camera, any help on this?

Hi bvsdark,

Welcome to the Community,

May I know your full system model and Windows version installed.

Did you reinstall Windows on your system?In Device Manager do you find anything listed with yellow question mark under Other Devices?

Thank You

I am facing the same problem, I have DELL inspiron 14 Z (N411) model with upgraded to Windows 8 PRO from Win 7.

My webcam is not working in Skype in Windows 8, but it was working fine with my Windows 7.

Can I re-install the webcam driver from the below link ? please advise

http://www.dell.com/support/drivers/us/en/19/DriverDetails?driverId=N2X8D

Hi srinijvasa,

Welcome to the Community,

Yes, you can reinstall Webcam Central from the link in your post.

Also before reinstalling it, access Device Manager, expand Imaging Device and confirm if Webcam is getting detected.

Let me know if you need further assistance.

Thank You

Hello Roshan,

I'm having the same problem. My camera was working on windows 7. But I've upgraded to windows 8 and I'm not able to see my camera on the Imaging Device anymore.

I've a Dell Studio XPS 1340.

Thanks,

Mauro.

Hi Mauro,

Welcome to the Community,

Your system model Dell Studio XPS 1340 is not supported by Dell for Windows 8 upgrade and Dell does not provide Windows 8 drivers for your system. The system may work with Windows 8 but some of the hardware may not function normally.

For more information on Dell Computer Support for Windows 8 Upgrade click here.

About the Webcam, in Device Manager do you see any component listed with yellow question mark, under Other Devices? Have you updated the BIOS on your system?

Thank You

humm.. Ok,.

I've reinstaled thew windows 7 this morning, and the camera is not appearing on the Device manager anymore :S

Yes, I have the last BIOS version.

When I try to install the Integrated Webcam Drive i receive this error message "An error ocurred while setting up the driver"

Hi Mauro,

After reinstalling Windows did you reinstall the Dell system software and Chipset driver? If you haven't, then some of the drivers may not install correctly.

Try reinstalling Dell System Software and Chipset driver from the links below:

Dell System Software: lt.dell.com/.../lt.aspx

Chipset: lt.dell.com/.../lt.aspx

After reinstalling above drivers, reboot the system and try reinstalling Webcam Central.

If issue persists you may try flashing the BIOS (even if you're using the latest version A15), and check if system detects the Webcam.

Hi dell roshan L

i am having some problems with my webcam i upgrade my L502X from windows 7 to windows 8 and my webcam is currently not working when using skype i tried installing dell webcam centre but a message pops up saying that it could not detect a version is there any way i can get my webcam to start working again 

Thank You

Phalai17

the camera works on all the other apps apart from skype is there any other way of trying to fix this problem so that the intergrated webcam works when using skype

thanks

phalai17

Hi Phalai17,

For Windows 8 operating system, you would need to download and install the Camera App from 'Windows Store Apps'. Once done, 

• From the Start screen, click the 'Camera' tile to open the app
• If the app asks to use your camera and microphone, choose 'Allow'
• Adjust the settings, if desired
• To snap a photo, click anywhere on the screen
• The camera app saves all your snapped photos and videos in a folder called 'Camera Roll' in your Pictures library

If the issue persists, then try the following steps.

Please check under 'Imaging Devices' in 'Device Manager' and see if the Integrated webcam gets detected. To check webcam in 'Device Manager':

• Click on “Start” and right click on “Computer”.
• Click on “Manage”.
• Click on “Device Manager”.
• Under “Imaging Devices”, you will find the 'Webcam' listed.
• Right click and uninstall. 
• Restart and see if it makes any difference. 

If issue persists, you may uninstall the USB root hubs and check if it makes any difference. To uninstall USB Root Hubs:

• Expand ‘Universal Serial Bus controllers’
• From the list, look for ‘USB Root Hub’
• Right click, choose ‘Uninstall’, choose ‘Ok’
• Uninstall all ‘USB Root Hub’ listed
• Wait for all the drivers to get uninstalled
• Restarted the computer
• Restarting the computer will install ‘USB Root Hub’s automatically on the computer

If there is an issue with loose webcam cable, you may press the area near webcam and see if it makes any difference.

You can download and install Webcam software from the following link http://dell.to/18geb7G.

Hi phalai17,

Try the steps suggested by RockSt☆r-Rick K mentioned in this link http://dell.to/14wFzjW. It says to download and install an older version of Skype.