Is my touch screen scratched?

Question

Hello,

I have a DELL Inspiron 15z 5523, it has been 7 months now.

I like this laptop very much because it doesn't get so hot and it is so fast except that day that let me down when it wont turn on and I managed to get it working again after RESETTING the system by using a pin to press the little button beside the RAMs.

Now how do I know if my screen is scratched?

I clean it after two days or so.

I now got a side job where I draw people's faces and bodies and they give me money in return.

I use transparent papers and put it over the screen and use a pencil very gently to clone the face.

But so far I can't see or I don't think I see any scratch caused by the pencil.

Can the pencil scratch the screen? if it does when it can scratch it?

Or it wont scratch it because I use it very gently moreover I use it over the transparent paper?

Thanks in advance.

DELL-Ravi Ch · Answer

Hi AmgedIsmail,

The touch screen on the LCD is sensitive. Dell does not recommend you to you use a pencil on it as this could accidentally damage it. If the touchscreen gets damaged then you will need to replace the entire LCD screen which would be expensive.

AmgedIsmail · Answer

Well thanks anyway. But I would like to know how could it be damaged?

DELL-Ravi Ch · Answer

Hi AmgedIsmail, Sorry for the delayed response. As the system is a touch screen on the surface its sensitive. Dell has never experimented on the screen with a pencil please do it on your own risk.

AmgedIsmail · Answer

Hello,

But I am not using the pencil directly on the screen to Deliberately scratch the screen.

I put on a transparent paper over the touch screen so that I can easily see the face, then I gently use the pencil over the paper to copy the face.

DELL-Ravi Ch · Answer

Hi AmgedIsmail, I understand your question. As informed earlier Dell has never experimented on the screen with a pencil please do it on your own risk.

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Is my touch screen scratched?

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