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39289
May 11th, 2011 05:00
Issue with Inspiron 5010 - error code 0F00:063E
Hi there,
at the start up of the system, when windows is staring and all the start up programs start I got a message which says that the hard drive fail and that I should back the data.
I have done the back up the data and I would like now to fix this problem. My warranty is not working so calling Dell support is useless.
I run the 32 bit diagnostic tool from the CD furnished with the laptop.
I got 3 error code related to the hard drive:
error code 0F00:063E Msg: DISK - HDD error, backup data immediately
error code 0F00:133E Msg: DISK - HDD error, backup data immediately
error code 0F00:123E Msg: DISK - HDD error, backup data immediately
when I run the PSA diagnostic tool I got the error code 0146. on the website the solution is to take out the disc and put it back.
I haven't done that yet as I am looking to see if there is other solution and I haven't had time yet to do so.
Thanks for any help
ieee488
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May 11th, 2011 09:00
buy a new hard drive
PhilAJ
1 Message
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December 21st, 2011 00:00
Hey Pipi - Did you manage to sort this problem out - I just got the same.
Did you get a new HD?
Phil
pipi
3 Posts
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December 21st, 2011 05:00
Hi Phil,
Yeah, the problem was the HardDrive, I manage to get it change by Dell for free so pretty cool about it.
I had difficulty to get them on the phone and explain but as soon as they sent someone at home and change my harddirve it went pretty fast and for free.
Cheers,
Pipi