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5256
July 10th, 2013 19:00
Keyboard issue similar to 'ghosting'
I have been having an issue with my keyboard. I am unable to use the a, 5, 6, g, h, and ` buttons while the w button is pressed. This issue has only come up over the past couple of days. My laptop is capable of these combinations.
I have an Alienware m14x. Any help would be appreciated.
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oland138
3 Posts
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July 10th, 2013 19:00
One other weird thing is going on. If I hold w and d down (they work together) and switch my finger to a, it continues to work but a acts as if it is d.
I can do the same with other buttons too. Replace d in the last paragraph with any other working button.
DELL-Sujatha K
Community Manager
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3.3K Posts
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July 10th, 2013 22:00
Hi oland138,
Please check the mapping of the key combination. To check that go to Control Panel, click Printers and Other Hardware, and then click Keyboard. Also try adjusting character repeat rate.
oland138
3 Posts
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July 13th, 2013 12:00
I don't know where to find this 'mapping of the key combination'. I'm using windows 8, and I don't see any reference to that in there. And adjusting the character repeat rate is doing nothing.
DELL-Sujatha K
Community Manager
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3.3K Posts
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July 18th, 2013 02:00
Hi oland138,
My apologies for late reply.
Please go to Control Panel, Select Small Icons from the drop down list next View By. Double click Region and Language and navigate to Keyboard and Languages tab request you to delete all the languages and keep only English United States. Click Apply and Ok.
Next click on Easy to Access in Control Panel Window and then click Make Keyboard easier to use. Explore in this windows to check if appropriate options are checked for the Keyboard functionality.
Revert for further queries.