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14290
May 12th, 2004 20:00
Keycap letters fade
My Inspiron 8000 will be three years old in a few days. Thanks to the warranty, I have replaced the keyboard three times, that is, when some of the letters had become so worn that they were invisible and made typing difficult. I'm certainly grateful for the warranty but do wish that I didn't have to endure the fading letter phenomenon every six or eight months. My desktop, by the way, is older and has been used much more, and yet the letters have faded only slightly, almost imperceptibly.
Now I'm think about buying another Dell laptop. Can someone tell me if the keys also fade on later models than mine or if Dell has found a solution? I'd like to get another Dell, but I'm really put off by the keyboard problem.
Thanks for any advice.
Rita
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Ripper108
370 Posts
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May 13th, 2004 02:00
Shotgun_Banjo
38 Posts
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May 14th, 2004 05:00
you can buy a new one, since the internal keyboard on the newer model looks good...and be sure you purchase the complete care waranty...