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June 19th, 2011 11:00
Laptop Swap
Hey guys, wasnt sure were to post this, i recently ordered a Dell XPS 15, to later find out i could get an XPS 17 for a lower price with better speccs on it, would you charge a restocking fee if i were to return this laptop and buy an XPS 17 from you? (the Laptop has not arrived yet, and wont be opened if it is possible to send it back without a restocking fee)
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ejn63
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June 19th, 2011 12:00
You'll have to call and negotiate a return - chances are they will waive the restock fee (but not the shipping fees) if you order a replacement.