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December 2nd, 2015 23:00

Laptop keeps turning itself on

I have an old Dell Inspiron laptop. I am not sure why but it now turns itself on whenever the battery is in but the power is off. I should add this is from a complete shut down state, not sleep or hibernate:

Laptop power lead plugged in and on and battery in - laptop stays off when switched off
Laptop power lead plugged in and off, and battery in - after 2 or 3 seconds the laptop switches on
Laptop power lead not plugged in and battery in - after 2 or 3 seconds the laptop switches on
Laptop power lead not plugged in and battery out - laptop stays off when switched off

If it switches itself on, it goes to a black screen giving me options on conducting a repair, a restore, entering safe mode or starting normally - I have tried repairs and system restores with no joy.

I have tried looking at the BIOS to see if there is a way I can turn off any wake-up functions. However when I view it (F2 on start up), the only options I am given are Main, Advanced, Security and Boot, non of which let me change anything relevant (Bios is A11, Aptio Setup Utility via Dell inc).

Any advice appreciated.
Regards,
Ben

6 Operator

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2.8K Posts

December 3rd, 2015 03:00

Hi, 

Please update the bios and disable any wake up options from the ADVANCED POWER OPTIONS

Regards

5 Posts

December 3rd, 2015 07:00

I have been to the Dell drivers download page and updated the latest driver for my laptop, however the file it told me to download then said cannot flash BIOS to same version, suggesting I already have the most up to date BIOS?


Is there any way I can access power options from the BIOS Dell is providing or is there a link to a more recent version than N5110A11 which Dell suggested I need?

Thanks

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38.4K Points

December 3rd, 2015 13:00

model of laptop would be helpful

6 Operator

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December 4th, 2015 10:00

N5110 inspiron laptop running Windows 7

http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15r-n5110/drivers/advanced

Looks like A11 is the newest BIOS.

http://www.dell.com/support/article/us/en/19/SLN148687/EN is an important read whenever you upgrade OS

5 Posts

December 4th, 2015 10:00

N5110 inspiron laptop running Windows 7

5 Posts

December 5th, 2015 10:00

So given that I have the latest BIOS, how do I turn off the power management settings as advised? Is it possible at all?

Thanks,

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