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71088
January 20th, 2010 15:00
Laptop loses ethernet connection when docked
Up until yesterday every thing was working fine. But yesterday my D630 laptop just started losing the ethernet connection for no apparent reason when it is docked. The Broadcom ethernet card becomes disabled and the network icon in the tray disappears. I try to enable the ethernet card, but it says windows cannot make the connection. The ethernet driver is up to date, and the ethernet cable is not the problem either. When I undock the laptop and plug the ethernet cable directly into the port on the laptop it will connect, but still no network icon in the system tray. The dock is not broken because I switched it with another one and the problem still occurs. When I started up the computer today it connected while docked but then lost the connection half way through the day. I appreciate any help.
Laptop model: D630
OS: Windows XP Pro
Docking station: D-port replicator
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skimes
2 Posts
0
February 24th, 2011 11:00
I ended up calling Dell and they uninstalled the ethernet driver and then installed the newest ethernet driver and this seemed to solve the problem. It sounds like your problem is with the dock. Especially since it is happening across two OS's.
maxwellcom
1 Message
0
February 24th, 2011 11:00
I am having this exact same issue. I have tried the following.
The behavior occurred with Win XP Pro and continues to occur with Win 7.
The only workaround is to
The behavior appears utterly random (i.e., I cannot determine pattern).
I have tried everything I know to be related to network connectivity in any way, both hardware and software, and I am unable to reconnect to the network apart from the two (cumbersome) options above.
Any help?