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December 29th, 2014 16:00

Latitude 3340 No Power

I bought a Dell Latitude 3340 from the Dell Outlet store in September 2014. About 2 weeks ago, the mousepad stopped working and about a week ago, there is no power. The laptop is totally dead. 

When I plug in the charger, the green light on the charger turns off. Also, when plugged in, the battery charging light does not come on. Nothing happens when I press the power button, no fans come on, none of the indicator lights come on. I am surprised that the machine died within 4 months of purchase. 

Any help is welcome. Thanks in advance

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December 29th, 2014 16:00

If the LED on the adapter never comes on, the adapter is bad.  If it comes on but goes off when you plug in the notebook end, the mainboard is bad - call Dell for warranty repair.

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