Unsolved
This post is more than 5 years old
1 Message
0
76778
April 19th, 2013 07:00
Latitude e6530 BIOS password /1d3d/
I get new e6350 laptop. Installing some software and uninstalling Dell provided software (trend micro and some other). After last boot all things was correct. Now asking BIOS password. I know 100% that I don't set master password (BIOS). I even don't configured dell security manager. How I can remove this stupid master password. I have over 20 years experience in computer management.
Local customer support said that in the past has happened, that removing the Dell software it will start prompt BIOS password. This is sick!
All that I can google is are billed services. :(
0 events found
No Events found!
DELL-Sundeep B
874 Posts
0
April 19th, 2013 07:00
Hi Kristo,
Please Private Message the Service Tag and the name as it appears in the records (Click on my name and then click on start conversation). I will try to get you a master password.
Please reply with the information. I will be glad to help you.
kaya.md
1 Message
0
August 5th, 2013 20:00
I have the same problem with a Dell E5530. There is a Bios password, could you help me too? I have allready made a ticket via Dell Support. But the sooner I am helped the better.
speedstep
11 Legend
•
47K Posts
0
August 6th, 2013 09:00
Bypassing password help is not available here.
Only Dell Support can help.
porchsuper
1 Message
0
October 2nd, 2013 05:00
my dell is locked with master bios password
DELL-Appu S
6 Operator
•
3.1K Posts
0
October 2nd, 2013 22:00
Hi porchsuper,
Please share the following information via private message (click my username and then click Send a Private Message) so that I can check the further course of action.
- Exact error message that you see on the screen
- Service tag/Express service code of the computer
- First and last name as it appears on the account for verification purpose.
mark.myers
4 Posts
0
October 21st, 2013 17:00
dfukalov
1 Message
0
October 8th, 2014 15:00
I have the same problem - my bios settings are locked. Who can I send service tag to recover administrative password? I have HDD password but cannot change bios settings...
ejn63
11 Legend
•
87.5K Posts
•
321.3K Points
0
October 8th, 2014 17:00
You can't send the service tag. You need to call Dell with verification of ownership (free call under warranty, standard support charge if it has expired).
jamie309
1 Message
0
June 13th, 2016 15:00
dell latitude e6530 #3200zw1-6651325873 service manager admin psw needed