Start by determining which application is causing the problem. Either uninstall all applications (or do a factory restore) and add them back one by one, checking for problems between additions, or remove programs one by one until the problem goes away.
You can also see if the problem occurs in Safe Mode first.
If it does not, you'll know it's an application problem -- it almost certainly is, but that will confirm it.
Thanks I have removed a lot of programs i don't use i have avira virus protector do you think it could be this? If i factory restore i will loose all my programs which for some i don't have the disks to reload. Any suggestions
ejn63
9 Legend
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87.5K Posts
0
December 9th, 2010 04:00
Start by determining which application is causing the problem. Either uninstall all applications (or do a factory restore) and add them back one by one, checking for problems between additions, or remove programs one by one until the problem goes away.
You can also see if the problem occurs in Safe Mode first.
If it does not, you'll know it's an application problem -- it almost certainly is, but that will confirm it.
ejn63
9 Legend
•
87.5K Posts
0
December 9th, 2010 04:00
See if the event viewer has any clues to the cause (start-run-eventvwr.msc).
suthey
1 Rookie
•
7 Posts
0
December 9th, 2010 04:00
Thanks I have removed a lot of programs i don't use i have avira virus protector do you think it could be this? If i factory restore i will loose all my programs which for some i don't have the disks to reload. Any suggestions
LaptopNomad
539 Posts
0
December 9th, 2010 11:00
One of the RAM memory banks could be faulty.
Check if physical RAM memory installed matches what the OS says it has.
BIOS can also report actual installed memory.
If there's a mismatch most likely one memory bank is not alive