I'm having a problem with certain keys not working on my laptop, One of the solutions I've seen is to delete the driver and re-install. However, There are drivers displayed in the device manager. How do I know which one to uninstall? Do I uninstall all of them?
Please uninstall the keyboard in device manager. Follow the steps below.
Start > in search box type in device manager > in device manager page under the keyboard > select the device right click on it and click on uninstall > you will get a popup window do not check that box click ok> restart the computer and check if the issue persists.
DELL-Senthil S
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2.5K Posts
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January 9th, 2014 10:00
Hi Frosy,
Please uninstall the keyboard in device manager. Follow the steps below.
Start > in search box type in device manager > in device manager page under the keyboard > select the device right click on it and click on uninstall > you will get a popup window do not check that box click ok> restart the computer and check if the issue persists.
Frosy
4 Posts
0
January 9th, 2014 13:00
I've got that part down. However, in the device manager under keyboard, there are 4 drivers listed. Do I delete them all?