The problem I am facing is a more complicated one. I cannot get to the BIOS settings or the windows boot menu.
Basically, once the computer starts the screen is blank, and remains blank (i cannot even see the dell logo). Even if i spam F8, it does not help me.
If i try to boot into Diagnostics (Fn and then Power), i again get no feedback from the screen for ~ 2 minutes the screen starts flashing colors(Same as the BIST LCD test) and series of 3 beeps are heard (repeated 3 times), but as I said the LCD is still not displaying anything so i cannot see the error code.
I have also tried connected an external monitor using the VGA connection, but it gets no signal.
psyderman
2 Posts
0
January 2nd, 2013 19:00
Thanks for the fast answer;
The problem I am facing is a more complicated one. I cannot get to the BIOS settings or the windows boot menu.
Basically, once the computer starts the screen is blank, and remains blank (i cannot even see the dell logo). Even if i spam F8, it does not help me.
If i try to boot into Diagnostics (Fn and then Power), i again get no feedback from the screen for ~ 2 minutes the screen starts flashing colors(Same as the BIST LCD test) and series of 3 beeps are heard (repeated 3 times), but as I said the LCD is still not displaying anything so i cannot see the error code.
I have also tried connected an external monitor using the VGA connection, but it gets no signal.
Dell-Rajesh R
4 Operator
•
3.3K Posts
0
January 2nd, 2013 19:00
Hi psyderman,
Let me first appreciate the fact that you have tried the steps to resolve the issue .
Step 1: Below are the steps for last good configuration.
Step 2: Safe mode:
Step 3: Use System Restore to Revert to a Previous State.
Step 4: Run the Dell Diagnostics.
Turn off the computer and then hold down the FN key and the Power button and please check if you get any error messages.Let the diagnostics comoplete.
Awaiting your response!