4 Operator

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9.4K Posts

June 19th, 2015 07:00

Hi Goutam Paul,

Well, this probably indicates a motherboard problem.  If you are still under warranty, please contact Tech Support for additional troubleshooting, if not, then the motherboard would need to replaced.

Regards,
Robert

4 Operator

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9.4K Posts

June 17th, 2015 09:00

Hi Goutam_Paul,

Thanks for posting.

After researching this issue, it appears that error code is indicative of a motherboard problem.  Some customers reported success in reseating the RAM modules and the system functioned normally after that.  Please try reseating the RAM and see if that fixes it.  Let me know if you need additional assistance.

Regards,
Robert

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3 Posts

June 17th, 2015 21:00

Thank you Sir,

I had also tries that. I dismantle the RAM/HDD and refix it. But can't change the button cell. As it is not readily available in the market at Kolkata, INDIA. 

Please Help me.

With regards,

Goutam Paul

June 19th, 2015 08:00

I faced same problem on my dell inspiron laptop, I re inserted RAM and hard disk cable. That worked fine for me you should give it a try.

1 Rookie

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3 Posts

June 19th, 2015 11:00

Thank you Sir,

Lastly I will try to Re-Load OS with a New HDD, and must inform you the result. Wait a few days to gather money.

With regards,

Goutam Paul

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