NumLock key fails to 'light' up and numbers keyboard does not work

Hi Robin,

I appreciate your response.

I connected an old Compaq keyboard  I had and the 'numlock' key lit up and the numbers keyboard worked fine too.

Also, since my original post I have now discovered that if I depress the 'numlock' key on my Dell Laptop  I am then able to use the Numbers keyboard until I press the 'numlock' key again.

It seems the only problem I am having with the Dell Laptop keyboard is the 'numlock' key doesn't 'light up' at all.

I ran  the diagnostics on the keyboard and it said 'passed'.

Any suggestions?

Thanks and regards,

2harts4ever

Hi,

I am still trying to see if there is a way to fix this "Numlock" light problem without having to return it to the store I purchased it at.

Any ideas or suggestions?

Thanks and regards,

2harts4ever

Hi Robin D,

I returned the Laptop to the store I had purchased it from since it was less than two weeks old.

Thanks and regards,

2harts4ever