When I went to try my laptop was somehow on? Then when I touched the battery it shut down.
Though I found that one of the parts of the charger was loose, so I pushed it back in and set the charger completely straight. I tried again to start it but no luck.
- remove the ac adapter from the socket and the laptop and let it stand without power for an hour, remove the battery from your laptop and keep the (i) or ON button pressed for 6-10 seconds to drain the power in the system completely, then try charging the battery again.
- do a bios upgrade (support.dell.com)
- if nothing works, your ac adapter is faulty, theres nothing wrong with the system! if your system is in warranty, have a new ac adapter ordered, if not it usually costs around 10-15 $ so no problem there..
A 4 year old battery is well beyond its normal life span. Replace it if you want but first test the socket & adapter. Remove the battery and leave it out. Use the charger without the battery. If that works, always use the charger alone. You should be replacing the 4 year laptop someday soon and replacement batteries are expensive.
Hornnumb2
1 Rookie
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51 Posts
0
December 13th, 2011 14:00
Make sure that the center pin in the charger end is not bent over, that will cause it to not charge.
Dalli
3 Posts
0
December 13th, 2011 15:00
When I went to try my laptop was somehow on? Then when I touched the battery it shut down.
Though I found that one of the parts of the charger was loose, so I pushed it back in and set the charger completely straight. I tried again to start it but no luck.
I'll try again later and report back.
Dalli
3 Posts
0
December 14th, 2011 05:00
Didn't work sadly.
I was able to turn my laptop on. Though it still says 0% Battery and its still not charging.
Any other ideas?
speedstep
9 Legend
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47K Posts
0
December 14th, 2011 06:00
There are no tricks for fixing batteries that wont charge anymore. The power socket may be broken.
mirrifaqat
5 Posts
0
December 14th, 2011 07:00
three things you can do for sure
- remove the ac adapter from the socket and the laptop and let it stand without power for an hour, remove the battery from your laptop and keep the (i) or ON button pressed for 6-10 seconds to drain the power in the system completely, then try charging the battery again.
- do a bios upgrade (support.dell.com)
- if nothing works, your ac adapter is faulty, theres nothing wrong with the system! if your system is in warranty, have a new ac adapter ordered, if not it usually costs around 10-15 $ so no problem there..
hope that helps :)
Mary G
4 Operator
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20.1K Posts
0
December 14th, 2011 07:00
A 4 year old battery is well beyond its normal life span. Replace it if you want but first test the socket & adapter. Remove the battery and leave it out. Use the charger without the battery. If that works, always use the charger alone. You should be replacing the 4 year laptop someday soon and replacement batteries are expensive.